Hotel Management Glossary

Complete List of All Hotel Management Glossaries | Definitions | Jargons | Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department A to Z Key Terms and Jargons

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Term Main definition
Rack Rate

The published tariff for each room type/category in a hotel.

Synonyms - Tariff
Rate Spread

The Formula for Calculating Rate Spread:
Rate Spread = Potential Average Double Rate - Potential Average Single Rate

Recipe

Recipe - A list of ingredients and set of instructions for the preparation of a dish.

Recycled inventories

Recycled inventories: Those items in stock that have relatively limited useful lives but are sued over and over in housekeeping operations. Eg: Linen, uniforms, major machines etc and guest rentable objects. 

Reduce

Reduce - To boil or simmer a liquid to a small volume. Usually, this is done to concentrate flavours.

Refresh

Refresh: To run cold water over something that has been boiled.

Registration Card

A printed form for a registration record, In most countries, the guest's signature on a registration card is required by law. View registration card / regcard samples

Synonyms - Reg Card, Rego Card, Arrival Card, Check-in Card
Relocation Guests

Those individuals or families relocating to an area who require lodging until permanent housing can be found.

Reservation Status

An indicator of a room's long-term availability for assignment. Examples of reservation status are 6 PM Release, Cancelled, Confirmed, CC Guarantee, Travel Agent Voucher, Group Block, Tentative, Waitlisted etc.

Synonyms - Res. Status
Reservations Agent

An employee, either in the front office or in a separate department, who is responsible for all aspects of reservations processing.

Reservations Department

A department within a hotel's rooms division staffed by skilled telemarketing personnel who take reservations over the phone, answer questions about facilities, quote prices and available dates, and sell to callers who are shopping around.

Reservatons

A guest room that being held under an individual or business' name at a particular hotel for a specific date or range of dates.

Resident Manager

The manager in charge of the rooms division in amid-size to a large hotel. Sometimes resident managers are also in charge of the hotel's security department.

Residential Hotel

As the name suggests, residential hotels provide accommodation for a longer duration. These hotels are generally patronised by people who are on a temporary official deputation to a city where they do not have their own residential accommodation. Guest stay for a minimum period of one month and up to two years. The services offered by these hotels are modest.

Resort

A hotel, usually located in a desirable vacation spot, that offers fine dining, exceptional service, activities unavailable at most other properties, and many amenities.

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