Complete List of All Hotel Management Glossaries | Definitions | Jargons | Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department A to Z Key Terms and Jargons
|Registration Card|| |
Synonyms - Reg Card, Rego Card, Arrival Card, Check-in Card
|Relocation Guests|| |
Those individuals or families relocating to an area who require lodging until permanent housing can be found.
|Reservation Status|| |
Synonyms - Res. Status
An indicator of a room's long-term availability for assignment. Examples of reservation status are 6 PM Release, Cancelled, Confirmed, CC Guarantee, Travel Agent Voucher, Group Block, Tentative, Waitlisted etc.
|Reservations Department|| |
A department within a hotel's rooms division staffed by skilled telemarketing personnel who take reservations over the phone, answer questions about facilities, quote prices and available dates, and sell to callers who are shopping around.
A guest room that being held under an individual or business' name at a particular hotel for a specific date or range of dates.
|Resident Manager|| |
The manager in charge of the rooms division in amid-size to a large hotel. Sometimes resident managers are also in charge of the hotel's security department.
|Residential Hotel|| |
As the name suggests, residential hotels provide accommodation for a longer duration. These hotels are generally patronised by people who are on a temporary official deputation to a city where they do not have their own residential accommodation. Guest stay for a minimum period of one month and up to two years. The services offered by these hotels are modest.
A hotel, usually located in a desirable vacation spot, that offers fine dining, exceptional service, activities unavailable at most other properties, and many amenities.