A division of the flow of business through a hotel that identifies the physical contacts and financial exchanges between the guests and the hotel. The guest cycle Stages 1) Pre-Arrival; 2) Arrival; 3) Occupancy; 4) Departure. Read more about the guest cycle.
For over a decade, SetupMyHotel has helped hotel professionals, students, and hospitality teams around the world with free SOPs, training materials, templates, and operational resources.
By becoming a Patreon member, you help us continue creating new hospitality content while gaining access to exclusive tools, downloads, and member-only features.
