Hotel Glossary Terms
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The number of rooms sold to the total.
A room status term indicating that a guest is currently registered to the room.
Several kinds of oil are used to make salad dressing,e.g. olive, peanut, sunflower, walnut, grape seed.
Also called ‘lady’s fingers’ or gombos; a pale green, elongated and hollow vegetable pod.
On-change: The guest has departed, but the room has not yet been cleaned and readied for re-sale.
|Online Reservation System||
An internet-based system used by hotels that allow prospective hotel guests to check availability and make reservations at the hotel.
|Online Travel Agents||
OTAs are online companies whose websites allow consumers to book various travel related services directly via the Internet. They are 3rd party agents or booking engine reselling trips, hotels, cars, flights, vacation packages etc. provided/organised by others. Some examples of OTA's are Booking. com, Expedia, Priceline, Agoda, MakeMyTrip, Cleartrip, Laterooms, LateBeds etc.
Out-of-order: The room cannot be assigned to a guest. A room may be out-of-order for a variety of reasons including the need for maintenance, refurbishing, and extensive cleaning.
Out of Service (OOS ): Rooms kept under out of service are not deducted from the hotel inventory. This is a temporary blocking and reasons may be bulb fuse, T V remote not working, Kettle not working etc. These rooms are not assigned to the guest once these small maintenance issues are fixed.
The structure which determines who reports to whom.
Sweet cold drink made of barley, almonds and orange-flower water.