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Hotel Glossary Terms

A to Z - Glossary Of Hotel Management Technical Terms | Hotel Dictionary | Hotel Jargons | Hotel Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department Key Terms and Jargons

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Term Definition

E.g. homard a la nage, or lobster boiled and served ‘swimming’ in some of its cooking liquid.

Name Tag

A tag or badge bearing the name of the wearer or attached to an object and bearing the name of its owner.

Synonyms - Badge

Napery  are the table linens.


Name given to oysters reared in beds such as at Colchester.

Natural disaster
Natural disaster is the event capable of causing loss of life, great material damage, destruction, and distress. May be caused by fire, flood, earthquake, hurricane, or tornado.
Natural Toxicants

Natural Toxicants is the Poisonous substances that are found naturally in foods. Natural toxicants are benign when taken in normal quantities.


Rich stew made with cheap cuts of mutton, usually garnished with potatoes and spring vegetables.

Net income

Net income is total sales revenue from sales and other income less total expenses.

Net income to sales revenue ratio

Net income to sales revenue ratio is net income divided by sales revenue and multiplied by 100.

Net present value (NPV)

Net present value (NPV) is a method of measuring the value of a long-term investment using discounted cash flow

Net return on assets

Net return on assets is the net income after income taxes divided by total average assets for the period.

Net worth ratio

Net worth ratio is the total assets less total liabilities; it equals owners’ equity.

Night audit

Night audit is the control process whereby the financial activity of guests accounts is maintained and balanced on a daily basis.

Night Audit / Income Auditor / Accounts Coordinator

Night Auditors get their name because of the hours they work. At the end of the day after most hotel guests have retired, these auditors begin recording charges to guests’ accounts and verifying the revenue for the hotel. However, with computers and various technologies, the hotel industry can post charges instantaneously. Some hotels have actually changed the night auditors to become day auditors.

Night auditor

Night auditor is a person who balances the daily financial transactions of guests who have used hotel services, acts as a desk clerk for the night shift, and communicates with the controller.