Complete List of All Hotel Management Glossaries | Definitions | Jargons | Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department A to Z Key Terms and Jargons
|In Room Guest Console|| |
A multi-featured phone that may include such functions as two-way speakerphone capability; a jack for portable computer use; an alarm clock; radio; remote control of heating, ventilating, and air conditioning, television, and room lights; energy management; and a theft alarm.
|In Room Movie System|| |
Synonyms - Guest Room Entertainment System, GRES
Guest room entertainment provided through a dedicated television pay channel. Charges for the use of this in-room entertainment are posted to the appropriate guest folio.
|Incentive Travel|| |
Travel financed by a business as an employee incentive.
|Independent Food Service Operation|| |
An operation owned by an owner or owners with one or more properties having no chain relationship. Menus, food purchase specifications, operating procedures, etc. may differ among the owned properties.
|Independent hotel|| |
A hotel with no chain or franchise affiliation. It may be owned by an individual proprietor or a group of investors.
Synonyms - Enquiry
Guest inquiry relatest to answer questions and inquiries of guests. Therefore, the staff responsible for this section would have to be alert with all the movements of the hotel.
|Internet Distribution System|| |
Synonyms - IDS, ADS, Alternate Distribution System
Internet Distribution System OR ADS - Alternate Distribution System - This refers to Online Travel Agents like Agoda, Booking . com, Expedia etc. Additionally, your own hotel's booking engine also comes under IDS. Any Channel Manager Like TravelClick, Synxis, STAAH, Siteminder etc. is a tool which can handle these IDS or ADS channels.