Hotel Glossary Terms
A to Z - Glossary Of Hotel Management Technical Terms | Hotel Dictionary | Hotel Jargons | Hotel Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department Key Terms and Jargons
| Term | Main definition |
|---|---|
| IATA | The International Air Transport Association (IATA) is a trade association of the world's airlines founded in 1945. IATA has been described as a cartel since, in addition to setting technical standards for the airline, IATA also organised tariff conferences that served as a forum for price-fixing. |
| In Room Guest Console | 
A multi-featured phone that may include such functions as two-way speakerphone capability; a jack for portable computer use; an alarm clock; radio; remote control of heating, ventilating, and air conditioning, television, and room lights; energy management; and a theft alarm. |
| In Room Movie System | Guest room entertainment provided through a dedicated television pay channel. Charges for the use of this in-room entertainment are posted to the appropriate guest folio. |
| Incentive Travel | Travel financed by a business as an employee incentive. |
| Inclusive Tour | A tour in which specific elements like airfare, hotels, transfers, etc. are included for a flat rate. An inclusive tour rate does not necessarily cover all costs. |
| Independent Food Service Operation | An operation owned by an owner or owners with one or more properties having no chain relationship. Menus, food purchase specifications, operating procedures, etc. may differ among the owned properties. |
| Independent hotel | A hotel with no chain or franchise affiliation. It may be owned by an individual proprietor or a group of investors. |
| Induction | The hotels organisational process to familiarise a new recruit to the organisation and workplace. |
| Inquiry | Guest inquiry relatest to answer questions and inquiries of guests. Therefore, the staff responsible for this section would have to be alert with all the movements of the hotel. |
| Internet Distribution System | Internet Distribution System OR ADS - Alternate Distribution System - This refers to Online Travel Agents like Agoda, Booking . com, Expedia etc. Additionally, your own hotel's booking engine also comes under IDS. Any Channel Manager Like TravelClick, Synxis, STAAH, Siteminder etc. is a tool which can handle these IDS or ADS channels. |