A to Z - Glossary Of Hotel Management Technical Terms | Hotel Dictionary | Hotel Jargons | Hotel Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department Key Terms and Jargons
The International Air Transport Association (IATA) is a trade association of the world's airlines founded in 1945. IATA has been described as a cartel since, in addition to setting technical standards for the airline, IATA also organised tariff conferences that served as a forum for price-fixing.
|In Room Guest Console|
|In Room Movie System||
Travel financed by a business as an employee incentive.
Income statement is a report on the profitability of operations, including revenues earned and expenses incurred in generating the revenues for the period covered by the statement.
|Independent Food Service Operation||
An operation owned by an owner or owners with one or more properties having no chain relationship. Menus, food purchase specifications, operating procedures, etc. may differ among the owned properties.
A hotel with no chain or franchise affiliation. It may be owned by an individual proprietor or a group of investors.
The hotels organisational process to familiarise a new recruit to the organisation and workplace.
Innerspring mattress are the mattress in which springs are sandwiched between layers of padding.
Guest inquiry relatest to answer questions and inquiries of guests. Therefore, the staff responsible for this section would have to be alert with all the movements of the hotel.
Inspection program are the regular inspection of specified areas of a hotel or hospital. Usually formalized and specified through a standard operating procedure.
|Integrated waste management||
Integrated waste management is a strategy that incorporates many different methods to solve the problem of solid waste. Solutions include source reduction, reuse, recycling, waste transformation, and land filling.