Hotel Management Glossary

Complete List of All Hotel Management Glossaries | Definitions | Jargons | Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department A to Z Key Terms and Jargons

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Term Main definition
E.P Weight

E.P Weight - Edible Portion (E.P)- It is referred to the weight of the food item after trimming and preparation are done.

Early Arrival

A guest who arrives at the property before the date of his or her reservation.

Early Check-in

A guest who arrives at the property before the normal arrival time/check-in time of the hotel.

Eco Tourism

Low-impact tourism that avoids harming the natural or normal environment. In this relatively new approach to promoting the enjoyment, as well as protection, of the environment, tourists seek out environmentally-sensitive travel and/or tours or vacations which, in some way, improve or add to their knowledge of an environment

Synonyms - Eco-Tourism
Elastin

Elastin - A type of connective tissue in meat which does not dissolve in cooking.

Elevator boy

Elevator boy: This person is responsible in controlling the moving up and down of the lift, and to advise the hallway for guests.

Emulsion

Emulsion - The combination of two incompatible liquids, such as oil and water.

Escort

A person, usually employed by a tour operator, who accompanies atour from departure to return and serves as guide, trouble-shooter, etc.

Synonyms - Group Escort
European Plan

A room billing arrangement under which all meals are priced separately or room only plan.

Synonyms - EP
Executive Floor

A floor of a hotel that offers exceptional service to business and other travelers. Also called a business floor or the tower concept.

Synonyms - Business Floor
Executive Floor

A floor of a hotel that offers exceptional service to business and other travelers. Also called a business floor or the tower concept.

Synonyms - Business Floor
Expected Arrival

List of guest who is expected to arrive for the day/selected date. The list shows the guest name, number of guests, room, room type, reservation details, requests etc.

Expected Arrivals List

A daily report showing the number of guests and the names of guests expected to arrive with reservations.

Expected Departure

List of guest who is expected to depart for the day/selected date. The list shows the guest name, number of guests, room, room type, reservation details, billing details etc.

Expected Departures List

A daily report showing the number of guests expected to depart, the number of stay-overs (the difference between arrivals and departures), and the names of guests associated with each transaction.

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