Hotel Glossary Terms

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Term Main definition
Daily routine

Daily routine are the series of administrative and work-related events that occur between 6:30 a.M. and midnight and form the routine for a housekeeping department in the guestroom portion and public areas of a hotel

Daily work assignment sheet

Daily work assignment sheet is a form that indicates special work tasks required for a given day and assigned to a specific worker.

Dak Bungalow

A legacy of the British Raj, these were built as rest houses for colonial official across the country as well as in remote areas and scenic locales. All these properties have an ageless charm and an old world style of hospitality as well as special cuisine, which forms a part of the attraction, apart from the low tariff. These are owned by the various state governments and can be accessed through the local district administration

Synonyms - Circuit Houses,Inspection Bungalow,First lodges
Damp mopping

Damp mopping are the use of a damp (not wet) mop for spot cleaning of spills and overall cleaning of light dirt from floors. This technique is not intended to remove heavily embedded dirt or old floor finish.

Danger Zone

Danger Zone - 45° F to 140° F or 7° Celsius to 60° F is the range of temperature in which the bacteria multiply the most rapidly.


Slice, approximately 2 cm thick, cut through a whole round fish, such as cod or salmon.

Day Rate

A special room rate for less than an overnight stay which is applied to 'Day Use' rooms.

Day Use

Rooms which are sold for a few hours and doesn't normally provide overnight stay. Hotel rooms for day-use have the same check-in and check-out date because day-use guests will only stay in their hotel room during the day.


Every hotel produces a ‘daily business report’ AKA ‘Manager flash’  that recaps all the activity within the last 24 hours. This daily report includes hotel statistics, like the total earnings from hotels revenue centres  (eg:- Rooms, Food and Beverage outlets, Laundry, SPA, Shop rentals etc.). Sample DBR format used in hotels and resorts.

Synonyms - Manager Report, Daily Business Report, Revenue Report, Manager Flash

The Decoration department is responsible for decorating the place on various occasions, on special days, and holidays; including the decoration on the state, and conference room. Some hotels may combine this section to the Florist or the Banquet.

Deep clean

Deep clean is periodic act of cleaning a guestroom in depth. Involves moving heavy furniture, high dusting,turning mattresses, vacuuming draperies and curtains, and other cleaning functions not normally performed in the day-to-day servicing of a guestroom.

Synonyms - general clean
Deep cleaning

Deep cleaning: intensive or specialised cleaning undertaken in guest rooms or public areas, often conducted according to a special schedule or on a special project basis.

Deep Fry

Deep Fry - To cook food by submerging it in hot fat or oil.

Deferring maintenance

Deferring maintenance are the postponing maintenance and custodial activities to create a short-term cost savings. However, the strategy ultimately results in higher overall costs.


Defoamer chemical added to a fabric cleaner that reduces the amount of suds produced by the detergent in the cleaner. Defoamers are often used in Water-extraction carpet cleaning chemicals so that the pickup tanks are not inundated with suds.