Hotel Management Glossary

Complete List of All Hotel Management Glossaries | Definitions | Jargons | Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department A to Z Key Terms and Jargons

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Term Main definition
All Inclusive

AI normally stands for all-inclusive rates ie rates which are inclusive of all applicable taxes and service charge. Eg: CPAI, MAPAI, APAI etc.

Synonyms - AI
Allemande

Allemande (ah-leh-mahnd)- German style, a sauce made by adding lemon juice and a liaison to a veloute made from veal or chicken stock; used to make several small sauces of the veloute family.

Allemande

Allemande (ah-leh-mahnd)- German style, a sauce made by adding lemon juice and a liaison to a veloute made from veal or chicken stock; used to make several small sauces of the veloute family.

Allowance

Reversal of charges on the guest folio which was posted before the current system / PMS date.

Synonyms - Rebate, Credit Note
Allumette

Allumette (al-yoo-meht) - French term for matchstick cut of 1/8 inch x 1/8 inch X 2 inches (3 millimetres x 3 millimetres x 5 centimetres) usually used for potatoes or carrots.

Almond Paste

Finely ground almonds mixed with sugar.

Amandine

A French term meaning served or prepared with almonds.

Amenity

Amenity: A service or item offered to guests or placed in guest rooms for convenience and comfort, at no extra cost.

American Plan

A room billing arrangement under which room charges include the guestroom rate and three meals. Also called a full board / full pension.

Synonyms - AP, Full Board, Full Pension
American Service

American Service (Plate Service) - Fully cooked menu items which are individually produced, portioned, plated and garnished in the kitchen.

Synonyms - Plate Service
AP Weight

As purchased; which indicated the weight of an item before trimming or processing.

Synonyms - A P Weight
Appetizers

Are known as first courses, usually small portions of hot or cold foods intended to whet the appetite in anticipation of the more substantial courses to follow.

APR

The formula for calculating Average Guest Per Room (APR) is as below:

Average Guest Per Room = Total Number of Guests / Number of Rooms Sold
Average Guest Per Room W/O Child = Total Number of Adults / Number of Rooms Sold

Average Guest Per Room (APR) Calculator

Area inventory List

Area inventory List: A list of all items within a particular area that needs cleaning by or attention of housekeeping personal.

ARR

ADR (Average Daily Rate) or ARR (Average Room Rate) is a measure of the average rate paid for the rooms sold, calculated by dividing total room revenue by rooms sold.

Synonyms - ADR

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