Hotel Management Glossary

Complete List of All Hotel Management Glossaries | Definitions | Jargons | Lingo | Key Hotel Terms | Front Office Key Terms | F&B Service Key Terms | Kitchen and Food Production Key Terms | Housekeeping Key Terms | All Hotel Department A to Z Key Terms and Jargons

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Term Main definition
Chafing dish

Chafing dish - It is a hollow ware used to keep the food warm usually in buffet service


Check-out:  A room from which the guest has already departed/vacated/ checked out.

Synonyms - Vacated, Checked Out

Chill: To cool a mixture until its cold, but not frozen.

Chill Until Set

Chill Until Set: To Cool a mixture until it gels.

City Centre Hotel

Full-service hotel located in a downtown area.

Synonyms - Centre City Hotel

Clarify - To clear a liquid, such as consomme, by adding slightly beaten egg white.

Cleaning in progress

Cleaning in progress: Room attendant is currently cleaning this room.

Synonyms - CIP
Cleaning supplies

Cleaning supplies: Cleaning agents and small cleaning equipment used in the cleaning of guestrooms and public areas in the hotel.


Coaching: The working of the chocolate during processing which smooths out the rough edges of the sugar crystals to produce very smooth chocolate.


Coagulation - The process of becoming thick or solidifying. The kitchen, it usually refers to the firming of protein as food is exposed to some type of heat.


Coat - To cover with a layer, usually thin, of some substance, such as flour, aspic or oil.


Coddle: To poach gently in barely simmering liquid.


Cognac - Grape brandy produced in France Congnac region.

Collect Call

A collect call in Canada and the United States, known as a reverse charge call in other parts of the English-speaking world, is a telephone call in which the calling party wants to place a call at the called party's expense.


Combine: To mix two ingredients thoroughly. is build to help hoteliers setup their operations. Get sample Stationery, Formats, SOP's, Staff Training Tips, Job Descriptions and more.
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