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SOP - Front Office - Staff Grooming And Hygiene
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Hits: 125713
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SOP - Front Office - Telephone Etiquette in hotels
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Hits: 168230
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SOP - Front Office - VIP Pre-arrival and Check-In
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Hits: 2510
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SOP - Front Office - Vouchers and Gift Certificates
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Hits: 33470
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SOP - Reservations - Amending or Modifying Reservations
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Hits: 43642
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SOP - Reservations - Handling Booking enquiry for Sold Out dates
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Hits: 26202
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SOP - Reservations - How to handle reservation enquiry
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Hits: 93020
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SOP - Reservations - How to turnaway reservation in hotels
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Hits: 34000
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SOP - Reservations - How to Waitlist Reservation in Hotels
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Hits: 32420
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SOP - Reservations - Processing Cancellation Requests
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Hits: 32239
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SOP - Reservations - Releasing Tentative and Non-Guaranteed Bookings
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Hits: 28362
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SOP - Reservations - VIP Reservation Standard Procedure
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Hits: 1350
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