Front Office - SOP

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List of articles in category Front Office - SOP
Title Hits
SOP - Front Office - Handling Group Check-in Hits: 50160
SOP - Front Office - Handling Groups - Pre arrival Hits: 42598
SOP - Front office - Handling guest rebates or allowances Hits: 26352
SOP - Front Office - Hotel Medical emergency / Procedure for Medical Emergencies Hits: 21596
SOP - Front Office - How to check guest car before pick-up Hits: 16168
SOP - Front Office - How to conduct Briefing Hits: 33763
SOP - Front Office - How to conduct Operation Audit Hits: 22080
SOP - Front Office - How to Control Guest room keys Hits: 46665
SOP - Front Office - How to Cut Key Cards Hits: 18504
SOP - Front Office - How to handle cash advance Hits: 22182
SOP - Front Office - How to Handle Wakeup Calls Hits: 48644
SOP - Front Office - How to walk a guest to another hotel Hits: 28804
SOP - Front Office - On Queue or Wait Procedure Hits: 17492
SOP - Front Office - Preparation before beginning the shift Hits: 23398
SOP - Front Office - Prepare Welcome KIT for Arrivals Hits: 21041
SOP - Front Office - Room move procedure Hits: 33851
SOP - Front Office - Settlement of guest account at Checkout Hits: 56265
SOP - Front Office - Staff Grooming And Hygiene Hits: 84124
SOP - Front Office - Telephone Etiquette in hotels Hits: 99211
SOP - Front Office - Vouchers and Gift Certificates Hits: 19383
SOP - Reservations - Amending or Modifying Reservations Hits: 23726
SOP - Reservations - Handling Booking enquiry for Sold Out dates Hits: 17038
SOP - Reservations - How to handle reservation enquiry Hits: 59153
SOP - Reservations - How to turnaway reservation in hotels Hits: 22681
SOP - Reservations - How to Waitlist Reservation in Hotels Hits: 20467
SOP - Reservations - Processing Cancellation Requests Hits: 21284
SOP - Reservations - Releasing Tentative and Non-Guaranteed Bookings Hits: 17274

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