Front Office - SOP

Title Hits
SOP - Front Office - Doctor on Call / Procedure for Sick Guest Hits: 29733
SOP - Front Office - Door Service and Greetings Hits: 1503
SOP - Front Office - FO Assistant / Executive - Taking over a shift Hits: 58064
SOP - Front Office - Foreign Currency Exchange Hits: 6832
SOP - Front Office - Generating Reports [Routine Report, Emergency Reports] Hits: 1325
SOP - Front Office - Guest Registration and Check in Process Hits: 210924
SOP - Front Office - Handling A Drunken Guest / Intoxicated Guest Hits: 10728
SOP - Front Office - Handling Disabled Guest Check-in and Check-out Hits: 11778
SOP - Front Office - Handling Express Check Out Hits: 24256
SOP - Front Office - Handling Group Check-in Hits: 63811
SOP - Front Office - Handling Groups - Pre arrival Hits: 53969
SOP - Front Office - Handling Guest Awaiting For Room Hits: 1700
SOP - Front office - Handling guest rebates or allowances Hits: 34608
SOP - Front Office - Hotel Medical emergency / Procedure for Medical Emergencies Hits: 29466
SOP - Front Office - How to check guest car before pick-up Hits: 19861
SOP - Front Office - How to conduct Briefing Hits: 43066
SOP - Front Office - How to conduct Operation Audit Hits: 26452
SOP - Front Office - How to Control Guest room keys Hits: 63119
SOP - Front Office - How to Cut Key Cards Hits: 22125
SOP - Front Office - How to handle cash advance Hits: 26932
SOP - Front Office - How to Handle Wakeup Calls Hits: 63550
SOP - Front Office - How to walk a guest to another hotel Hits: 35541
SOP - Front Office - On Queue or Wait Procedure Hits: 22056
SOP - Front Office - Open in room Safe/Locker On Request Hits: 1325
SOP - Front Office - Preparation before beginning the shift Hits: 28194
SOP - Front Office - Prepare Welcome KIT for Arrivals Hits: 24924
SOP - Front Office - Room move procedure Hits: 45917
SOP - Front Office - Settlement of guest account at Checkout Hits: 72099
SOP - Front Office - Staff Grooming And Hygiene Hits: 106139
SOP - Front Office - Telephone Etiquette in hotels Hits: 134235