Front Office - SOP

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List of articles in category Front Office - SOP
Title Hits
SOP - Front Office - Doctor on Call / Procedure for Sick Guest Hits: 35394
SOP - Front Office - Door Service and Greetings Hits: 4428
SOP - Front Office - FO Assistant / Executive - Taking over a shift Hits: 67266
SOP - Front Office - Foreign Currency Exchange Hits: 15725
SOP - Front Office - Generating Reports [Routine Report, Emergency Reports] Hits: 6105
SOP - Front Office - Guest Registration and Check in Process Hits: 234370
SOP - Front Office - Handling A Drunken Guest / Intoxicated Guest Hits: 34428
SOP - Front Office - Handling Disabled Guest Check-in and Check-out Hits: 17910
SOP - Front Office - Handling Express Check Out Hits: 33143
SOP - Front Office - Handling Group Check-in Hits: 74854
SOP - Front Office - Handling Groups - Pre arrival Hits: 65848
SOP - Front Office - Handling Guest Awaiting For Room Hits: 5737
SOP - Front office - Handling guest rebates or allowances Hits: 44300
SOP - Front Office - Hotel Medical emergency / Procedure for Medical Emergencies Hits: 35636
SOP - Front Office - How to check guest car before pick-up Hits: 23044
SOP - Front Office - How to conduct Briefing Hits: 50666
SOP - Front Office - How to conduct Operation Audit Hits: 29831
SOP - Front Office - How to Control Guest room keys Hits: 82041
SOP - Front Office - How to Cut Key Cards Hits: 25908
SOP - Front Office - How to handle cash advance Hits: 31347
SOP - Front Office - How to Handle Wakeup Calls Hits: 78662
SOP - Front Office - How to walk a guest to another hotel Hits: 42075
SOP - Front Office - On Queue or Wait Procedure Hits: 26204
SOP - Front Office - Open in room Safe/Locker On Request Hits: 4624
SOP - Front Office - Preparation before beginning the shift Hits: 32717
SOP - Front Office - Prepare Welcome KIT for Arrivals Hits: 28647
SOP - Front Office - Room move procedure Hits: 56871
SOP - Front Office - Settlement of guest account at Checkout Hits: 101397
SOP - Front Office - Staff Grooming And Hygiene Hits: 125460
SOP - Front Office - Telephone Etiquette in hotels Hits: 167911