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  • Home
    • Hotel Glossary Terms
    • Site Map
    • Search Site
    • Privacy Policy
    • Contact Us
  • Train My Staff
    • Sample Hotel SOP's
      • Front Office SOP
      • F&B Service SOP
      • Housekeeping SOP
      • Kitchen SOP
      • Back Office & Other SOP
    • Front Office
    • Housekeeping
    • Food And Beverage
    • Kitchen / F&B Production
    • Sales and Marketing
    • HR, Security & Others
  • Hotel Formats
    • Reports
      • Front Office
    • Front Office
    • House Keeping
    • Food And Beverage
  • Job Description
    • Front Office
    • Housekeeping
    • Food and Bev. Service
    • Back Office & Others
  • Home
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  • Sample Hotel SOP's

Front Office - SOP

Filters
List of articles in category Front Office - SOP
Title Hits
SOP - Front Office - Doctor on Call / Procedure for Sick Guest Hits: 32565
SOP - Front Office - Door Service and Greetings Hits: 2910
SOP - Front Office - FO Assistant / Executive - Taking over a shift Hits: 63967
SOP - Front Office - Foreign Currency Exchange Hits: 12666
SOP - Front Office - Generating Reports [Routine Report, Emergency Reports] Hits: 3915
SOP - Front Office - Guest Registration and Check in Process Hits: 228916
SOP - Front Office - Handling A Drunken Guest / Intoxicated Guest Hits: 26403
SOP - Front Office - Handling Disabled Guest Check-in and Check-out Hits: 15119
SOP - Front Office - Handling Express Check Out Hits: 30393
SOP - Front Office - Handling Group Check-in Hits: 70832
SOP - Front Office - Handling Groups - Pre arrival Hits: 62022
SOP - Front Office - Handling Guest Awaiting For Room Hits: 3752
SOP - Front office - Handling guest rebates or allowances Hits: 41485
SOP - Front Office - Hotel Medical emergency / Procedure for Medical Emergencies Hits: 32654
SOP - Front Office - How to check guest car before pick-up Hits: 21468
SOP - Front Office - How to conduct Briefing Hits: 47692
SOP - Front Office - How to conduct Operation Audit Hits: 28134
SOP - Front Office - How to Control Guest room keys Hits: 76373
SOP - Front Office - How to Cut Key Cards Hits: 24076
SOP - Front Office - How to handle cash advance Hits: 29514
SOP - Front Office - How to Handle Wakeup Calls Hits: 74486
SOP - Front Office - How to walk a guest to another hotel Hits: 39441
SOP - Front Office - On Queue or Wait Procedure Hits: 24475
SOP - Front Office - Open in room Safe/Locker On Request Hits: 3003
SOP - Front Office - Preparation before beginning the shift Hits: 30601
SOP - Front Office - Prepare Welcome KIT for Arrivals Hits: 26887
SOP - Front Office - Room move procedure Hits: 53534
SOP - Front Office - Settlement of guest account at Checkout Hits: 94676
SOP - Front Office - Staff Grooming And Hygiene Hits: 119818
SOP - Front Office - Telephone Etiquette in hotels Hits: 159217

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Latest Front Office SOP

  • SOP - Concierge / Bell Desk - Left Luggage procedure
  • SOP - Front Office - Open in room Safe/Locker On Request
  • SOP - Front Office - Generating Reports [Routine Report, Emergency Reports]
  • SOP - Front Office - Handling Guest Awaiting For Room
  • SOP - Concierge / Bell Desk - Incoming Item or Packages Delivery

Latest Kitchen / Food Production SOP's

  • SOP - Kitchen Stewarding - Pool Bar Cleaning
  • SOP - Kitchen Stewarding - Mobile Hot Box Cleaning
  • SOP - Kitchen Stewarding - Handling Chemicals & Safety Procedures
  • SOP - Kitchen Stewarding - Cleaning Deep Freezer / Walk-in Freezer
  • SOP - Kitchen Stewarding - Deep Fryer Cleaning

Latest F&B Service SOP

  • SOP - Restaurant - SOP Tea Service
  • SOP - F&B Policy Setup - Departmental Meetings and Briefing
  • SOP - F&B Policy Setup - Outlet Operating Hours
  • SOP - F&B General - Staff Uniform Policy
  • SOP - F&B General - Meal Coupons / Meal Vouchers

Latest Back Office and Other SOP

  • SOP - Engineering - Different Modes For Starting Diesel Generator (DG) Set
  • SOP - Engineering - Remote Control/Keyboard Battery Replacement and Cleaning
  • SOP - Engineering - Remote Control and Keyboard Testing Procedure
  • SOP - Engineering - Equipment Maintenance and Repair Standard
  • SOP - Engineering - Handling Maintenance / Work Order Request by Housekeeping

Latest Housekeeping SOP

  • SOP - Housekeeping - Handling Guest Room Found Open
  • SOP - Housekeeping - How to inspect VIP Rooms / VVIP rooms
  • SOP - Housekeeping - Babysitting Service
  • SOP - Housekeeping - Pest Control
  • SOP - Housekeeping - Packing for Out of Order rooms

Latest Articles

  • Hotel Cake Request Form Sample
  • Front Office - Guest Dispute / Allowance Voucher Format
  • Front Office - Welcome Letter All Inclusive Package
  • Concierge - Excursion Request Form Sample
  • Front Office - VIP Amenities Request Order Form

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