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SOP - Front Office - Doctor on Call / Procedure for Sick Guest
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Hits: 33937
|
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SOP - Front Office - Door Service and Greetings
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Hits: 3618
|
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SOP - Front Office - FO Assistant / Executive - Taking over a shift
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Hits: 66085
|
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SOP - Front Office - Foreign Currency Exchange
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Hits: 14197
|
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SOP - Front Office - Generating Reports [Routine Report, Emergency Reports]
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Hits: 5093
|
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SOP - Front Office - Guest Registration and Check in Process
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Hits: 232494
|
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SOP - Front Office - Handling A Drunken Guest / Intoxicated Guest
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Hits: 31564
|
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SOP - Front Office - Handling Disabled Guest Check-in and Check-out
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Hits: 16599
|
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SOP - Front Office - Handling Express Check Out
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Hits: 32032
|
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SOP - Front Office - Handling Group Check-in
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Hits: 73349
|
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SOP - Front Office - Handling Groups - Pre arrival
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Hits: 64365
|
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SOP - Front Office - Handling Guest Awaiting For Room
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Hits: 4703
|
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SOP - Front office - Handling guest rebates or allowances
|
Hits: 43066
|
|
SOP - Front Office - Hotel Medical emergency / Procedure for Medical Emergencies
|
Hits: 34178
|
|
SOP - Front Office - How to check guest car before pick-up
|
Hits: 22191
|
|
SOP - Front Office - How to conduct Briefing
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Hits: 49410
|
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SOP - Front Office - How to conduct Operation Audit
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Hits: 28881
|
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SOP - Front Office - How to Control Guest room keys
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Hits: 80526
|
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SOP - Front Office - How to Cut Key Cards
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Hits: 24895
|
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SOP - Front Office - How to handle cash advance
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Hits: 30427
|
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SOP - Front Office - How to Handle Wakeup Calls
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Hits: 76973
|
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SOP - Front Office - How to walk a guest to another hotel
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Hits: 40703
|
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SOP - Front Office - On Queue or Wait Procedure
|
Hits: 25291
|
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SOP - Front Office - Open in room Safe/Locker On Request
|
Hits: 3837
|
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SOP - Front Office - Preparation before beginning the shift
|
Hits: 31735
|
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SOP - Front Office - Prepare Welcome KIT for Arrivals
|
Hits: 27800
|
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SOP - Front Office - Room move procedure
|
Hits: 55582
|
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SOP - Front Office - Settlement of guest account at Checkout
|
Hits: 99375
|
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SOP - Front Office - Staff Grooming And Hygiene
|
Hits: 123471
|
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SOP - Front Office - Telephone Etiquette in hotels
|
Hits: 165263
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