Front Office - SOP

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List of articles in category Front Office - SOP
Title Hits
SOP - Front Office - How to conduct Briefing Hits: 32261
SOP - Front Office - How to conduct Operation Audit Hits: 21222
SOP - Front Office - How to Control Guest room keys Hits: 44799
SOP - Front Office - How to Cut Key Cards Hits: 17759
SOP - Front Office - How to handle cash advance Hits: 21328
SOP - Front Office - How to Handle Wakeup Calls Hits: 45939
SOP - Front Office - How to walk a guest to another hotel Hits: 27773
SOP - Front Office - On Queue or Wait Procedure Hits: 16743
SOP - Front Office - Preparation before beginning the shift Hits: 22457
SOP - Front Office - Prepare Welcome KIT for Arrivals Hits: 20336
SOP - Front Office - Room move procedure Hits: 32376
SOP - Front Office - Settlement of guest account at Checkout Hits: 54302
SOP - Front Office - Staff Grooming And Hygiene Hits: 79756
SOP - Front Office - Telephone Etiquette in hotels Hits: 93176
SOP - Front Office - Vouchers and Gift Certificates Hits: 18408
SOP - Reservations - Amending or Modifying Reservations Hits: 22262
SOP - Reservations - Handling Booking enquiry for Sold Out dates Hits: 16255
SOP - Reservations - How to handle reservation enquiry Hits: 56482
SOP - Reservations - How to turnaway reservation in hotels Hits: 21770
SOP - Reservations - How to Waitlist Reservation in Hotels Hits: 19366
SOP - Reservations - Processing Cancellation Requests Hits: 20314
SOP - Reservations - Releasing Tentative and Non-Guaranteed Bookings Hits: 16379

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