Hotel Staff Job Description Archives

Night Manager Job Description

26 December 2023

The role of a Hotel Night Manager is crucial in ensuring the smooth running of a hotel during the night shift. A Hotel Night Manager is responsible for the safety and security of guests, staff and the building itself. They are required to have excellent communication and problem-solving skills as they may be required to deal with unexpected situations during their shift.

Job Description, Duties, Interview Questions and Salary For Hotel Night Manager The role of a Hotel Night Manager is crucial ...

Bell Desk – Porter / Bell Boy Job Description

26 December 2023

The role of a Bell Desk Porter or Bell Boy is to provide excellent customer service to guests by assisting with their luggage, providing information about the hotel and local area, and ensuring that guests have a comfortable and enjoyable stay.

Job Description, Duties, Interview Questions and Salary for Bell Boy / Luggage Porter Position The role of a Bell Desk Porter ...

Swimming Pool Attendant Job Description

26 December 2023

As a hotel swimming pool attendant, your primary responsibility is to ensure the safety and enjoyment of hotel guests who use the pool. This involves monitoring the pool area, enforcing safety rules, and providing assistance to guests as needed. One of the most important aspects of your job is to maintain a clean and hygienic pool environment. You will need to test the pool water regularly to ensure that it is safe for swimming, and add chemicals as necessary to maintain the proper balance. You will also need to clean the pool area, including the pool deck, lounge chairs, and other pool accessories. In addition to your pool maintenance duties, you will also be responsible for providing excellent customer service to hotel guests. This may involve answering questions about the pool or hotel amenities, providing towels or other supplies, and assisting with any issues that arise. To be successful in this role, you should have excellent communication and interpersonal skills, as well as a strong attention to detail. You should also be comfortable working outdoors in all types of weather, and be able to lift heavy objects such as pool covers and furniture. Overall, the role of a hotel swimming pool attendant is a crucial one, as it helps to ensure that hotel guests have a safe and enjoyable experience during their stay.

Job Description, Duties, Interview Questions and Salary for Hotel Pool Deck Attendant As a hotel swimming pool attendant, your primary ...

Room Attendant / Room Boy / Room Maid Job Description

24 December 2023

A Room Attendant, Room Boy or Room Maid is responsible for ensuring that guest rooms are cleaned, organized, and replenished with the necessary amenities. The job requires attention to detail, physical stamina, and an ability to work independently or as part of a team.

Job Description, Duties, Interview Questions and Salary for Housekeeping Room Attendant A Room Attendant, Room Boy or Room Maid is ...

Executive Housekeeper / EHK – Job Description

24 December 2023

An Executive Housekeeper, also known as an EHK, is responsible for managing and overseeing the housekeeping staff in a hotel, resort, or other hospitality establishment. This role involves a wide range of responsibilities, including hiring and training new staff members, developing cleaning schedules, and ensuring that all guest rooms and public areas are kept clean and presentable. In addition to managing the housekeeping staff, an EHK is also responsible for coordinating with other departments within the hotel or resort to ensure that the needs of guests are met. This may involve working closely with the front desk staff to ensure that guest requests are fulfilled in a timely and efficient manner, or with the maintenance team to ensure that any issues with guest rooms or public areas are addressed quickly. To be successful as an Executive Housekeeper, candidates should have strong leadership skills, excellent communication abilities, and a keen eye for detail. They should also have a deep understanding of cleaning and sanitation practices, as well as the ability to develop and implement effective cleaning schedules and protocols. Overall, the role of an Executive Housekeeper is an important one in the hospitality industry, as it helps to ensure that guests have a clean and comfortable stay. If you are interested in pursuing a career in this field, be sure to develop the skills and experience needed to excel in this challenging and rewarding role.

Job Description, Duties, Interview Questions and Salary for Executive Housekeeper / EHK Position An Executive Housekeeper, also known as an ...

Reservation Supervisor Job Description

24 December 2023

The Hotel Reservation Supervisor is responsible for managing the reservations department and ensuring that all guests are provided with exceptional customer service. They oversee the reservation process, from booking to check-in and check-out, and handle any issues that may arise during a guest's stay. In addition, the Hotel Reservation Supervisor is responsible for training and managing the reservation team, ensuring that they have all the necessary tools and resources to perform their job duties effectively. They also work closely with other departments, such as housekeeping and maintenance, to ensure that guest needs are met and that the hotel is operating smoothly. Excellent communication and problem-solving skills are a must for this role, as the Hotel Reservation Supervisor will be interacting with guests, staff, and management on a regular basis. They must also be detail-oriented and able to multitask in a fast-paced environment. Overall, the Hotel Reservation Supervisor plays a critical role in ensuring that guests have an enjoyable and comfortable stay at the hotel.

Job Description, Duties, Interview Questions and Salary for Reservation Supervisor Position The Hotel Reservation Supervisor is responsible for managing the ...

Public Area – Attendant Job Description

24 December 2023

As a Hotel Public Area Attendant, you will play a vital role in ensuring that guests feel comfortable and welcome during their stay. Your primary responsibility will be to maintain the cleanliness and organization of the hotel's public areas, including lobbies, hallways, and common spaces. You will be responsible for ensuring that these areas are clean, tidy, and well-stocked with amenities such as towels, toiletries, and refreshments.

Job description, Duties, Interview Questions and Salary for Hotel Public Area Attendant position As a Hotel Public Area Attendant, you ...

Laundry – Linen and Uniform Attendant Job Description

24 December 2023

As a laundry linen and uniform attendant, your primary responsibility is to ensure that all linens, towels, and uniforms are properly cleaned, pressed, and sorted. You will be responsible for loading and unloading washing machines, dryers, and other laundry equipment. Additionally, you may be responsible for folding, ironing, and sorting linens and uniforms. To excel in this role, you must have excellent attention to detail and be able to work quickly and efficiently. You will need to be able to work independently and as part of a team, and be comfortable working in a fast-paced environment. You should also have good communication skills, as you may need to interact with other staff members and customers. In addition to your laundry duties, you may also be responsible for maintaining and organizing laundry supplies and equipment, and ensuring that the laundry area is clean and tidy at all times. You may also be required to perform other cleaning duties as needed. Overall, a laundry linen and uniform attendant plays a vital role in ensuring that all linens and uniforms are clean and ready for use, helping to ensure that customers have a positive experience. If you are looking for a role that allows you to work independently while still being part of a team, this may be the perfect job for you.

Job Description for Linen and Uniform attendant As a laundry linen and uniform attendant, your primary responsibility is to ensure ...

Public Area – Lobby Attendant Job Description

24 December 2023

A lobby attendant is a professional responsible for ensuring the public area of a hotel or other building is clean, organized, and welcoming. They are typically the first point of contact for guests and visitors, and as such, they must be friendly and courteous at all times.

Job Description, Duties, Interview Questions and Salary for Lobby Attendant Position A lobby attendant is a professional responsible for ensuring ...

Assistant Executive Housekeeper – Job Description

23 December 2023

An assistant executive housekeeper is responsible for assisting the executive housekeeper in maintaining the cleanliness and overall appearance of a hotel or resort. This includes supervising and training housekeeping staff, managing schedules, and ensuring that all rooms and public areas are cleaned and maintained to a high standard. In addition to managing the day-to-day operations of the housekeeping department, an assistant executive housekeeper is also responsible for conducting regular inspections to ensure that standards are being met. They must be able to identify areas that need attention and make recommendations for improvement. An assistant executive housekeeper should have excellent communication and organizational skills, as well as a strong attention to detail. They must also be able to work well under pressure and be able to juggle multiple tasks at once. Overall, an assistant executive housekeeper plays a crucial role in ensuring that guests have a clean and comfortable stay at a hotel or resort. They are an integral part of the hospitality industry and contribute to the overall success of the business.

Job Description for Assistant Executive Housekeeper / AEHK An assistant executive housekeeper is responsible for assisting the executive housekeeper in ...