Laundry – Linen and Uniform Attendant Job Description

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Job Description for Linen and Uniform attendant

As a laundry linen and uniform attendant, your primary responsibility is to ensure that all linens, towels, and uniforms are properly cleaned, pressed, and sorted. You will be responsible for loading and unloading washing machines, dryers, and other laundry equipment. Additionally, you may be responsible for folding, ironing, and sorting linens and uniforms.

To excel in this role, you must have excellent attention to detail and be able to work quickly and efficiently. You will need to be able to work independently and as part of a team, and be comfortable working in a fast-paced environment. You should also have good communication skills, as you may need to interact with other staff members and customers.

In addition to your laundry duties, you may also be responsible for maintaining and organizing laundry supplies and equipment, and ensuring that the laundry area is clean and tidy at all times. You may also be required to perform other cleaning duties as needed.

Overall, a laundry linen and uniform attendant plays a vital role in ensuring that all linens and uniforms are clean and ready for use, helping to ensure that customers have a positive experience. If you are looking for a role that allows you to work independently while still being part of a team, this may be the perfect job for you.

The role of this position is to issue uniforms and linen to staff according to systems and the procedures laid down by the hotel management. Also takes inventory and control movement of soiled, damaged and fresh linen and uniforms.

LINEN ATTENDANT DUTIES AND RESPONSIBILITIES:

  1. Places linen and uniforms in containers for transport to laundry.
  2. Sort’s items and counts and records the number of items soiled.
  3. Examines laundered items to ensure cleanliness and serviceability.
  4. Sends torn articles to the seamstress for repair.
  5. Stores laundered linen and uniforms on shelves after verifying numbers and types of articles.
  6. Issues linen and uniforms, which are both to be exchanged on a clean-for-soiled basis only.
  7. Counts and records linen to fill requisition.
  8. Check periodically the condition of hotel linen and uniform.
  9. Should know basic tailoring works.
  10. Periodic inventories of linen and uniform.
  11. Ensure that the linen and uniforms are neatly and systematically arranged and stacked.
  12. Give on the job training for new joiners.
  13. Receives, sorts and double-checks conditions of all linen and uniforms records all outgoing and incoming from the laundry thoroughly before storing and issuing.
  14. Separates linen or uniforms that need repair and/or special treatment and forward it to the tailor and/or Laundry Manager for immediate action.
  15. Make available equipment/cleaning materials generally required for effective output.
  16. Distributes cleaning rags on a dirty to clean basis.
  17. Inform Senior Supervisor Linen and Uniform of any problem areas that may occur down the chain of authority.
  18. Assist Linen Room/Uniform Supervisor in checking quality and quantity of all new incoming textiles to ensure they meet the Hotel’s specifications and provide new incoming stocks with accurate stamps.
  19. Ensure a high standard of cleanliness in the Linen and Uniform Department.
  20. Reports to the Linen Room/ Uniform Supervisor when stocks reach the minimum for order purposes.
  21. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
  22. To understand and strictly adhere to the Hotel’s Employee Rules & Regulations.
  23. To Report for duty punctually wearing the correct uniform and name tag at all times.
  24. Performers any other duties as assigned to him/her by management.

POSITION TITLE: LINEN AND UNIFORM ATTENDANT

REPORTS: Linen room Supervisor

PREREQUISITES:

Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

EDUCATION:

High School or equivalent or a 1-year diploma in hotel management. 

EXPERIENCE:

Previous experience in a similar role preferred.


Interview Questions For Laundry Linen and Uniform Attendant Position:

When interviewing candidates for a Laundry Linen and Uniform Attendant position, it’s important to assess their attention to detail, knowledge of laundry operations, and ability to maintain cleanliness in linens and uniforms. Here are some interview questions and salary details:

  1. Can you discuss your previous experience in a laundry or housekeeping role, particularly in handling linens and uniforms?
    • Look for candidates with relevant experience in laundry operations, especially with a focus on linens and uniforms.
  2. How do you ensure that linens and uniforms are properly sorted, washed, and pressed to meet the standards of the establishment?
    • Assess the candidate’s attention to detail and commitment to maintaining high standards of cleanliness and presentation.
  3. What measures do you take to handle different types of fabrics and materials, and how do you ensure that laundry equipment is used appropriately?
    • Evaluate the candidate’s knowledge of fabrics and their ability to use laundry equipment effectively.
  4. How do you handle special requests or specific instructions for the care of certain linens or uniforms, especially those with special cleaning requirements?
    • Assess the candidate’s adaptability and responsiveness to specific cleaning needs.
  5. Can you share an example of a time when you had to address an issue or complaint related to the quality of laundered linens or uniforms? How did you handle it?
    • Look for candidates who have strong communication and problem-solving skills, especially in addressing concerns related to laundry services.
  6. What steps do you take to maintain a clean and organized laundry area, including managing inventory and supplies?
    • Evaluate the candidate’s organizational skills in managing resources efficiently.
  7. How do you ensure that linens and uniforms are delivered to the appropriate departments in a timely and organized manner?
    • Assess the candidate’s coordination and communication skills, especially in ensuring seamless operations.

Salary Details For Laundry Linen and Uniform Attendant Position:

The salary for a Laundry Linen and Uniform Attendant can vary based on factors such as experience, location, and the size of the establishment. As of January 2024, the salary range for this position in the United States was approximately $25,000 to $40,000 per year. However, salary figures may have changed, so it’s recommended to consult recent industry salary surveys or HR professionals for the most up-to-date information in your specific region or industry. Keep in mind that salaries may also vary depending on the specific responsibilities and requirements of the position.


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