SOP Housekeeping Archives

Room Attendant/Housemaids Daily Duties List and Workflow

4 January 2024

Room Attendant Daily Duties and Workflow

Room Attendant/Housemaids List of Basic Daily Duties 1. Before reporting to the Housekeeping office, you are requested to wear a ...

Terminology of Cleaning in Hotel Housekeeping Department

4 January 2024

The hotel housekeeping department plays a very important role in ensuring that the hotel premises are clean and tidy at all times. This requires the use of various cleaning tools, equipment and materials. However, it is also important to have a good understanding of the terminology used in cleaning. One of the most basic terms used in hotel housekeeping is "cleaning." This refers to the process of removing dirt, dust and other unwanted materials from surfaces, floors, and furniture. It is important to note that cleaning is not the same as disinfecting, which involves the use of chemicals to kill harmful bacteria and viruses. Another important term is "sanitizing," which involves reducing the number of harmful microorganisms on a surface to a safe level. This is usually done using chemicals such as bleach or hydrogen peroxide. Sanitizing is particularly important in areas where there is a high risk of infection, such as bathrooms and kitchens. "Degreasing" is another important term used in hotel housekeeping. This involves the removal of grease and oil from surfaces such as kitchen counters, stovetops, and floors. Degreasing is usually done using specialized cleaning products that are designed to break down and dissolve grease. Overall, having a good understanding of cleaning terminology is essential for hotel housekeeping staff. By using the right tools, equipment and materials, and applying the correct techniques, they can ensure that the hotel premises are clean, safe and hygienic for guests.

Basic Terminology of Cleaning in the Housekeeping Department The hotel housekeeping department plays a very important role in ensuring that ...

SOP – Housekeeping – Cleaning Shower Curtain And Bathtub

3 January 2024

Cleaning Shower Curtain and Bathtub Procedure For Shower Curtain Cleaning: Procedure For Cleaning Bathtub: SOP Number: Housekeeping SOP - 16 ...

Restaurant – Server / Waiter Job Description

30 December 2023

A restaurant server, also known as a waiter or waitress, is responsible for taking orders, serving food and drinks, and ensuring the overall satisfaction of customers. Servers must have excellent customer service skills, as they are often the primary point of contact between the customer and the restaurant. They must be able to work well under pressure, as restaurants can get very busy, especially during peak hours.

Job Description, Duties, Interview Questions and Salary for Restaurant Server / Waiter Position: A restaurant server, also known as a ...

Executive Housekeeper / EHK – Job Description

24 December 2023

An Executive Housekeeper, also known as an EHK, is responsible for managing and overseeing the housekeeping staff in a hotel, resort, or other hospitality establishment. This role involves a wide range of responsibilities, including hiring and training new staff members, developing cleaning schedules, and ensuring that all guest rooms and public areas are kept clean and presentable. In addition to managing the housekeeping staff, an EHK is also responsible for coordinating with other departments within the hotel or resort to ensure that the needs of guests are met. This may involve working closely with the front desk staff to ensure that guest requests are fulfilled in a timely and efficient manner, or with the maintenance team to ensure that any issues with guest rooms or public areas are addressed quickly. To be successful as an Executive Housekeeper, candidates should have strong leadership skills, excellent communication abilities, and a keen eye for detail. They should also have a deep understanding of cleaning and sanitation practices, as well as the ability to develop and implement effective cleaning schedules and protocols. Overall, the role of an Executive Housekeeper is an important one in the hospitality industry, as it helps to ensure that guests have a clean and comfortable stay. If you are interested in pursuing a career in this field, be sure to develop the skills and experience needed to excel in this challenging and rewarding role.

Job Description, Duties, Interview Questions and Salary for Executive Housekeeper / EHK Position An Executive Housekeeper, also known as an ...

SOP – Housekeeping – Entering Rooms And Greeting Guests

12 November 2023

Procedure to Follow While Entering Rooms and Greeting Guests When it comes to housekeeping, one of the most important aspects ...

SOP – Housekeeping – Servicing Guest Rooms

12 November 2023

Standard Procedure For Servicing Of Guest Rooms 1. Servicing of Occupied Rooms: 2. Servicing of vacant room: 3. Servicing of ...

SOP – Housekeeping – Control Desk Activities

12 November 2023

Housekeeping Control Desk Activities Housekeeping Control Desk: Registers/reports maintained in the housekeeping control desk: Departure register: To keep track of ...

SOP – Housekeeping – Departmental Policy Setup

11 November 2023

Housekeeping Departmental Policy Setup Department Orientation: Shift Briefing: Staff Hotel Access: Grooming and Hygiene of Staff: Marking of attendance and ...