SOP – Public Area – Cleaning Restaurants / Dining Areas
Procedure For Cleaning Restaurants / Dining area Maintaining cleanliness in restaurants and dining areas is crucial to ensure a safe ...
Read more
SOP – Public Area – Cleaning Front Office / Lobby Area
Cleaning Front office / Lobby Area Cleaning front office / Lobby Area: The hotel lobby should be clean 24 hours ...
Read more
SOP – Housekeeping – Packing For Out Of Order Rooms
Packing Out Of Order Rooms When a room is deemed out of order, it is important that the housekeeping staff ...
Read more
SOP – Housekeeping – Pest Control
Pest Control Procedure in Housekeeping It is the management policy that pest control is carried out regularly and that the ...
Read more
SOP – Concierge / Bell Desk – Preparation of Shift – Shift Handover
How to prepare for your Bell Desk Shift Handover? Preparation before beginning the shift: Training Summary questions: Q1. What is the ...
Read more
SOP – Housekeeping – Babysitting Service
Procedure For Housekeeping Babysitting Service Purpose: As per the management policy the Hotel should arrange for the babysitter who has a ...
Read more
SOP – Housekeeping – How To Inspect VIP Rooms / VVIP Rooms
Inspecting VIP and VVIP Guest Rooms The purpose of this standard operating procedure is to understand how to inspect a ...
Read more
SOP – Housekeeping – Handling Guest Room Found Open
What to do when the Guest Room Is Found Open? The purpose of this policy is to protect the hotel’s ...
Read more
SOP – Laundry – Guest Laundry Collection
Guest Laundry Collection The purpose of this policy is to pick up the laundry within five minutes after receiving the ...
Read more