SOP – Housekeeping – Babysitting Service
Procedure For Housekeeping Babysitting Service Purpose: As per the management policy the Hotel should arrange for the babysitter who has a ...
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SOP – Laundry – Washing Of Guest Laundry [Sorting & Chemicals Quantity]
Washing Of Guest Laundry [Sorting & Chemicals Quantity] The purpose of this policy is to ensure that all the guest ...
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SOP – Room Service / IRD – Departmental Policy Setup
Departmental Policy Setup For Room Service / IRD Room Service / IRD should be designed to meet the needs of guests, ...
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SOP – Front Office – Do’s and Don’ts
Do’s and Don’ts in Front Office Training Summary questions: Q1. Why it is required to address guests and teammates by ...
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SOP – Front Office – Telephone Etiquette in hotels
Standard Telephone Etiquette in Hotels For Staff Basic Hotel Telephone Etiquettes: What all points should be taken care of while ...
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SOP – Front Office – Staff Grooming And Hygiene
GROOMING AND HYGIENE STANDARDS FOR FRONT DESK STAFF Guest Expectation: I expect a high level of personal grooming and hygiene ...
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Sample Standard Telephone welcome greetings used in Hotels
Standard Telephone Greetings Used in Hotels Sample telephone script 1 Hotel staff: “Good Morning – thank you for calling Setupmyhotel ...
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SOP – Concierge / Bell Desk – Etiquettes and Manners
Basic Etiquette and Manners for Front Desk | Concierge | Bell Desk Concierge & Bell Staff Etiquettes and Manners: The ...
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