SOP – Housekeeping – Babysitting Service

Procedure For Housekeeping Babysitting Service Purpose: As per the management policy the Hotel should arrange for the babysitter who has a ...
Read more
SOP – Laundry – Washing Of Guest Laundry [Sorting & Chemicals Quantity]
![SOP - Laundry - Washing Of Guest Laundry [Sorting & Chemicals Quantity]](https://setupmyhotel.com/wp-content/uploads/2023/11/SOP-Laundry-Washing-Of-Guest-Laundry-Sorting-Chemicals-Quantity.png)
Washing Of Guest Laundry [Sorting & Chemicals Quantity] The purpose of this policy is to ensure that all the guest ...
Read more
SOP – Room Service / IRD – Departmental Policy Setup

Departmental Policy Setup For Room Service / IRD Room Service / IRD should be designed to meet the needs of guests, ...
Read more
SOP – Front Office – Do’s and Don’ts

Do’s and Don’ts in Front Office Training Summary questions: Q1. Why it is required to address guests and teammates by ...
Read more
SOP – Front Office – Telephone Etiquette in hotels

Standard Telephone Etiquette in Hotels For Staff Basic Hotel Telephone Etiquettes: What all points should be taken care of while ...
Read more
SOP – Front Office – Staff Grooming And Hygiene

GROOMING AND HYGIENE STANDARDS FOR FRONT DESK STAFF Guest Expectation: I expect a high level of personal grooming and hygiene ...
Read more
Sample Standard Telephone welcome greetings used in Hotels

Standard Telephone Greetings Used in Hotels Sample telephone script 1 Hotel staff: “Good Morning – thank you for calling Setupmyhotel ...
Read more
SOP – Concierge / Bell Desk – Etiquettes and Manners

Basic Etiquette and Manners for Front Desk | Concierge | Bell Desk Concierge & Bell Staff Etiquettes and Manners: The ...
Read more