SOP – F&B General – Staff Grooming

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Staff Grooming in the Food and Beverage department

Grooming Standards in the Food & Beverage Service Department:

Grooming Standards For Gentlemen

Hair:

  • Hair should be combed back, short, and well-trimmed, and should not cover the forehead.
  •  Hair should not be grown below the nape of the neck.
  •  The natural colour of hair is to be maintained and not be excessively gelled or frizzy.
  •  Sideburns should not be below the middle of the ear.

Moustache and beard:

  • Moustache if worn be well-trimmed and not cover the upper lip.
  •  Should be clean-shaven on duty.
  •  Beards permitted for religious reasons only should be well-trimmed.

Nails:

  • Hand and toe Nails be clean and well-trimmed.
  •  No colour is permitted.

Jewelry:

  • Jewellery must be limited to a minimum
  •  One ring on each hand
  •  Bracelets are not allowed unless for religious reasons.
  •  Metal watches of reasonable size with leather or metal straps to be worn.
  •  Earrings are not permitted

Breath:

  • The breath must be fresh (no smell of foodstuff, cigarette smoke, or alcohol)

Body odour:

  • Ensure that deodorants and/or anti-prespirants are used daily to ensure that nobody odour is present.

Footwear:

  • Black socks are to be worn. Socks be changed daily so that it doesn’t smell
  •  Black shoes with laces to be worn
  •  Safety shoes by the company are issued to engineering and Kitchen employees and the same is to be worn.

Grooming Standards for Ladies

Hair:

  • Hair should be combed back, and well-trimmed, and should not cover the forehead.
  •  Hair should be made into a bun and covered with a net.
  •  Hair length if just up to the nape of the neck could be made into a ponytail.
  •  Hair should not fall below the nape of the neck.
  •  The natural colour of hair is to be maintained and not be excessively gelled or frizzy.

Face:

  • Light makeup of foundation and eyeliner be worn.
  •  Rouge as per skin tone may be worn.
  •  A neutral or medium shade lipstick should be worn.
  •  Heavy or brightly coloured makeup is to be avoided.

Nails:

  • Hand and toe Nails be clean and well-trimmed.
  •  If nails are long they should be shaped
  •  Nail polish of neutral or light shades is permitted.

Jewelry:

  • Jewellery must be limited to a minimum.
  •  No large hanging or noisy jewellery is to be worn.
  •  One ring on each hand
  •  One simple bracelet or bangle can be worn.
  •  Only one Ear stud is to be worn.
  •  Metal watches of reasonable size with leather or metal straps to be worn.

Breath:

  • The breath must be fresh (no smell of foodstuff, cigarette smoke, or alcohol)

Body odour:

  • Ensure that deodorants and/or anti-propellants are used daily to ensure that no body odour is present.

Footwear:

  • Stockings may or may not be worn with skirts.
  •  If worn should be of skin tone and plain in texture. In the case of trousers, black socks are to be worn.
  •  Black shoes with a small heel to be worn.
  •  Pencil or high heels are not permitted.
  •  Safety shoes are issued by the company to engineering and Kitchen employees.

Training Summary questions:

Q1. What should food handlers report?   

Q2. What is to be taken care of while wearing jewellery by the ladies’ staff?

Q3. What is the footwear policy when reporting to duty?

Q4. How to avoid Bad breath?

Q5. What kind of shoes to choose while working?
SOP Number:  Food and Beverage Service SOP - 01 
Department: Food and Beverage Service – General
Date Issued: 24-FEB-2013
Time to Train: 30 Minutes

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