SOP – F&B General – Lost Checks / POS Bills
Lost Bills by F&B Staff and Lost Guest Checks Standard Procedure for Lost Checks / Lost POS Bills: Lost bills ...
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SOP – F&B General – Meal Coupons / Meal Vouchers
Handling Guests with Meal Coupons / Meal Vouchers Standard Procedure for Meal Coupons/Vouchers: Handling Complimentary Meal Vouchers / Letters Beverage ...
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SOP – F&B General – Staff Uniform Policy
F&B Staff Uniform Issuance and Care Policy Standard Policy for F&B Staff Uniform: Training Summary questions: Q1. What is the purpose ...
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SOP – F&B Policy Setup – Departmental Meetings And Briefing
Food and Beverage Department Policy for Meetings and Briefing Standard Policy For F&B Departmental Meetings and Briefings: Departmental Briefing or ...
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SOP – Concierge / Travel Desk – Car or Limousine Transfer for Arriving Guests
Arranging Car Transfer or Limousine Transfer for Arrival Guests Purpose of Limousine Transfer SOP: The Front office / Travel Desk / ...
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SOP – BAR / Lounge – Store Requisition And Inventory
Store Requisition and Inventory BAR For every F & B store requisition, a requisition form has to be completed. The ...
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SOP – BAR / Lounge – Wine And Beverage Order Taking
Wine and Beverage Order Taking – Restaurants / BAR Beverage Order Taking: “Excuse me Madam/ Sir, may I take your ...
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SOP – BAR / Lounge – Guest Farewell Greeting
Guest Farewell Greetings in Restaurants Settle the guest bill/cheque as per the preferred method of payment of the guest. Examples ...
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SOP – BAR / Lounge – Setting Up Service Concept
Setting Up Service Concept in BAR / Lounge General Service Concept: All guests must be : The Supervisor or waiter ...
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SOP – BAR / Lounge – Processing Drink Re-Order
Process drink Re-orders in the BAR / Lounge Verifying with guests if they would like another beverage: Take down the ...
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