SOP – Room Service / IRD – Serving the Guest Order
Serving the In Room Dining / Room Service Order 1. Setup the order in the guestroom: 2. Place the flower ...
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SOP – Room Service / IRD – Order Taking Tips
Order-taking tips in Room Service / In Room Dining Greet Callers Warmly: Ask the guest for their names and Room ...
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SOP – Room Service / IRD – Preset Tray And Trolley
Preset Tray and trolley in Room Service / IRD Clean Room Service Trays: Clean room service carts/trolleys: Preset Trays and ...
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SOP – Banquets – Sales Correspondence Policy Setup
Sales Correspondence Policy Setup For Banquet Banquet Introduction Letter: This letter shall be sent after the first contact, usually by ...
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SOP – Banquets – Cocktail Service and Reception packages
Cocktail Service and Reception Packages in Banquets Cocktail Service Procedure in Banquet: 1. Prepare Trays of The Cocktail Service. 2. ...
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SOP – Banquets – Function Sheet / Event Order ( BEO )
Function Sheet / Event Order ( BEO ) in Banquets Revised function sheet: The following information is to be reviewed ...
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SOP – Banquets – Bill Preparation And Settlement
Bill Preparation and Settlement in Banquets A guest might settle the banquet bill by any of the below-accepted methods of ...
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SOP – Banquets – Back-Of-House Setup & Equipment Storage
Banquets Back-Of-House Setup & Equipment Storage BACK-OF-HOUSE ORGANISATION: The front-of-house is a reflection of what happens in the back-of-house. It ...
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