SOP – BAR / Lounge – Equipment Cleaning
Process For Cleaning Service Equipment in BAR Wipe the table top and the chairs: Silverware polishing: Glassware polishing: Condiments and ...
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SOP – BAR / Lounge – Suggestive Selling And Upselling
Suggestive selling and upselling in BAR It’s a fact that People go to bars and lounges to get away from ...
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SOP – BAR / Lounge – MISE EN PLACE
Mise En Place For Lounge and BAR Service staff: Glassware: For flatware polishing, i.e., forks, knives, spoons, etc. : Condiments ...
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Bell Desk – Porter / Bell Boy Job Description
Job Description, Duties, Interview Questions and Salary for Bell Boy / Luggage Porter Primarily responsible for greeting and welcoming all ...
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SOP – Concierge / Bell Desk – Flower / Bouquet Request
How to Handle Flower or Bouquet Requests at the Bell Desk or Concierge? Purpose of Flower Request SOP: The hotel’s ...
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SOP – Front Office – Handling Express Check Out
How to Handle Express Check-out at the Front Desk? Purpose of Express Check-out SOP: The purpose of this SOP is ...
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SOP – F&B General – Lost Checks / POS Bills
Lost Bills by F&B Staff and Lost Guest Checks Standard Procedure for Lost Checks / Lost POS Bills: Lost bills ...
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SOP – F&B General – Meal Coupons / Meal Vouchers
Handling Guests with Meal Coupons / Meal Vouchers Standard Procedure for Meal Coupons/Vouchers: Handling Complimentary Meal Vouchers / Letters Beverage ...
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SOP – F&B General – Staff Uniform Policy
F&B Staff Uniform Issuance and Care Policy Standard Policy for F&B Staff Uniform: Training Summary questions: Q1. What is the purpose ...
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SOP – F&B Policy Setup – Departmental Meetings And Briefing
Food and Beverage Department Policy for Meetings and Briefing Standard Policy For F&B Departmental Meetings and Briefings: Departmental Briefing or ...
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