Hotel Chief Engineer (CE) / Engineering Manager Job Description

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Job Description, Duties, Interview Questions and Salary for Chief Engineer in Hotels

The Hotel Chief Engineer, also known as the Engineering Manager, is responsible for managing and overseeing the maintenance and repair of all hotel facilities, including guest rooms, public areas, and back-of-house spaces. They are also responsible for managing a team of technicians and mechanics, ensuring that all work is completed efficiently and to a high standard.

The CE/Engineering Manager is required to have a strong technical background, with a degree in engineering or a related field. They should also have several years of experience in a similar role, with a proven track record of managing teams and overseeing large-scale projects.

Other key responsibilities of the CE/Engineering Manager include ensuring that all hotel equipment is properly maintained and serviced, developing and implementing preventative maintenance programs, and managing the hotel’s budget for maintenance and repairs.

Overall, the Hotel Chief Engineer/Engineering Manager plays a critical role in ensuring that the hotel’s facilities are always in top condition, providing a safe and comfortable environment for guests and employees alike.

Responsible for managing all aspects of maintenance staff daily. Directs, coordinates, and performs routine, preventive, and emergency interior / exterior maintenance and repairs to obtain optimum efficiency and economy of hotel operations.

Directs the Engineering staff, accounting/budgeting, asset protection, inventory control, and human resources.

CHIEF ENGINEER DUTIES AND RESPONSIBILITIES:

  • Familiar with and complies with the hotel’s mission and standards in performing maintenance activities.
  •  Maximise maintenance team potential with a balanced focus on operations, guest, employee, and owner satisfaction.
  •  Represents the engineering department during the daily HOD morning meetings. 
  •  Prioritise, plan, schedule assign, and supervise the engineering department staff.
  •  Oversee the maintenance tasks, work orders, and special projects ensuring timely and accurate completion.
  •  Respond to guest’s maintenance needs promptly and ensure guests receive professional, efficient prompt, and courteous service to hotel standards.
  •  Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing, etc.
  •  Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, Fire Safety, etc.
  •  Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
  •  Prepare reports as required by the Housekeeping Manager and General Manager.
  •  Ensure that stores have adequate stocks of materials, equipment, and tools and are kept in a clean and safe environment.
  •  Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
  •  Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings.
  •  Ensure the proper use and periodic maintenance of all equipment.
  •  Perform daily and weekly property document inspections.
  •  Ensure property, grounds, physical plant, and work areas are maintained to standard and that all safety equipment and conditions are to code.
  •  Establish and maintain department equipment and supply inventory levels appropriate to property requirements
  •  Provide training to staff on supplies, inventory, maintenance, and ordering procedures.
  •  Train engineering department staff on correct maintenance procedures and assist in repairs as needed.
  •  Maintained, monitored, and tested the hotel’s emergency and security systems, features like Fire Alarm, CCTV, baggage scanners, etc.
  •  Discuss with GM / Owner / Department heads on maintenance status and inspection reports.
  •  Respond to corporate and management inquiries.
  •  Develop, implement, and direct all emergency programs.
  •  Develop, implement, and manage energy conservation programs for the property to minimize expenses.
  •  Coordinate with the equipment suppliers for AMC and any outstanding issues.
  •  Ensure maintenance staff is wearing proper uniforms with name tags and upholds hotel grooming and hygiene standards.
  •  Responsible for quality service, meeting/exceeding financial goals, short and long-term planning, and day-to-day operations.

POSITION TITLE: Chief Engineer (CE) / Engineering Manager

REPORTS TO: General Manager / Asst. General Manager

PREREQUISITES:

Advanced knowledge of building management/engineering with a positive attitude, Good communication skills, and Commitment to delivering a high level of customer service.

EDUCATION:

Bachelor of Science, Diploma, or college degree in Electrical or Civil Engineering preferred.

EXPERIENCE:

Minimum of 5 years of maintenance experience and 3 years of supervisory or manager experience in the engineering hotel department.

Interview Questions Hotel Chief Engineer (CE) / Engineering Manager:

When interviewing candidates for a Hotel Chief Engineer or Engineering Manager position, it’s crucial to assess their leadership skills, technical expertise, and experience in managing engineering operations within a hotel setting. Here are some interview questions you might consider:

Leadership and Management:

  1. Can you describe your experience as a Chief Engineer or in a similar leadership role in hotel engineering?
    • Look for candidates with a strong background in engineering management, especially within the hotel industry.
  2. How do you motivate and lead your engineering team to ensure the smooth operation of hotel facilities?
    • Assess their leadership style and ability to manage a team effectively.
  3. Describe a challenging situation you faced as a Chief Engineer and how you resolved it.
    • Evaluate their problem-solving and decision-making abilities under pressure.

Technical Expertise:

  1. What is your experience with hotel systems and equipment, such as HVAC, plumbing, electrical, and fire safety systems?
    • Assess their technical knowledge and familiarity with the specific requirements of hotel facilities.
  2. How do you ensure preventive maintenance schedules are followed, and what strategies do you use to extend the lifespan of equipment and systems?
    • Evaluate their approach to maintenance planning and equipment longevity.

Budgeting and Cost Control:

  1. How do you manage the engineering budget for a hotel, and what strategies do you implement to control costs while maintaining operational efficiency?
    • Assess their financial management and budgeting skills.

Energy Efficiency and Sustainability:

  1. What steps have you taken to enhance energy efficiency and sustainability in the engineering operations of a hotel?
    • Evaluate their commitment to sustainable practices and cost-effective solutions.

Regulatory Compliance:

  1. How do you ensure that engineering operations comply with relevant safety, environmental, and regulatory standards in the hotel industry?
    • Assess their knowledge of regulatory requirements and commitment to compliance.

Team Collaboration:

  1. How do you coordinate with other hotel departments, such as housekeeping and front desk, to ensure a seamless guest experience?
    • Evaluate their ability to collaborate with different departments for the overall success of the hotel.

Hotel Chief Engineer (CE) / Engineering Manager Salary Information:

Salaries for Hotel Chief Engineers or Engineering Managers can vary based on factors such as location, hotel size, and level of experience. As of January 2024, the average annual salary for Hotel Chief Engineers in the United States ranged from $70,000 to $120,000 or more, depending on the specific circumstances.

However, salaries can vary, and it’s advisable to check the latest salary data from reliable sources for the most current information. Keep in mind that specific industries or regions may have different salary ranges, so research is based on the relevant context.


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