Room Maintenance Reasons used in hotel software’s
Regular maintenance is essential to ensure that guest rooms remain in top condition and provide a comfortable and safe space for guests to stay in. The following are some common maintenance tasks that should be carried out on a regular basis:
- Cleaning: Regular cleaning of the guest room is essential to ensure that the space remains clean and hygienic. This includes dusting all surfaces, vacuuming carpets, mopping floors and cleaning the bathroom.
- Inspections: Regular inspections of the guest room should be carried out to identify any issues that need to be addressed. This includes checking for leaks, damage to furniture or fixtures and ensuring that all equipment is in good working order.
- Repairs: Any issues identified during inspections should be addressed promptly to prevent further damage or inconvenience to guests. This includes repairing leaking taps, fixing broken furniture or replacing damaged fixtures.
- Upgrades: GuestDefinition of Guest in Hospitality Industry: A guest is the most important person in any business. A... rooms should be periodically upgraded to ensure that they remain modern and comfortable. This includes upgrading bedding, replacing outdated décor and ensuring that all amenities are up to date.
In addition to regular maintenance, there are also certain codes that guest rooms should adhere to. These include fire safety regulations, building codes and accessibility requirements. By adhering to these codes, guest rooms can ensure that they provide a safe and accessible environment for all guests.
Maintenance codes are used in the PMS / hotel management system to block a room under maintenance. This helps to easily identify why the room was put under maintenance.
There are two types of maintenance options available in general in most hotel management systems / PMS.
1) Out of Order (OOOOut-of-order: The room cannot be assigned to a guest. A room may be out-of-order for a variety of re...)
Rooms kept out of order are not sellable and these rooms are deducted from the hotel’s inventory. A room may be out-of-order for a variety of reasons, including the need for maintenance, refurbishing extensive cleaning, etc.
2) Out of Service ( OOSOut of Service (OOS ): Rooms kept under out of service are not deducted from the hotel inventory. Th... )
Rooms kept under out-of-service are not deducted from the hotel inventory. This is a temporary blocking and the reasons may be the bulb fuse, the T V remote not working, the Kettle not working, etc. These rooms are not assigned to the guest once these small maintenance issues are fixed.
| Room maintenance Reasons and Codes | |
| Code | Reason |
| ACNW | Ac is not working |
| ASCS | Around shower cubical glass silicon filling |
| BRDN | Bathroom door is noisy |
| BREN | Bathroom exhaust is not working |
| BRLN | Bathroom light is not working |
| BRSS | Bathroom door stopper to be fixed properly |
| BRTN | Bathroom telephone is not working |
| BTNW | Bedside telephone is not working |
| BTSN | Bath tub stopper is not working |
| CBBC | Console base bush to change |
| CLNW | Coffee lamp is not working |
| CNWP | Console is not working properly |
| CTCC | Coffee table glass top corner is chipped |
| CTTS | Console time to set |
| FEAS | FireFire are chemical decomposition of a fuel element through combustion or burning. For fire to occur a... escape plan acrylic sheet to be fixed |
| HFNW | Health faucet is not working |
| HLNW | Hanging lamp is not working |
| HLSB | Hanging lamp shade is broken |
| HLSB | Hanging lamp shade is broken |
| LRMC | Luggage rackLuggage rack: A furniture item provided in guest rooms for placing the guests luggage on. marble is cracked |
| MCDN | Minibar door is not closing properly |
| MDIN | Main door is noisy |
| MDSF | Main door stopper to be fixed properly |
| MLNW | Mood lamp is not working |
| NLNW | Night lamp is not working |
| PLNW | Pedestal lamp is not working |
| PLSB | Pedestal lamp shade is broken |
| PPMR | Pre preventive maintenance |
| RAGN | Return air grill is noisy |
| RCFA | Room ceiling fungus is appearing |
| RPTD | Room paint touch to be done |
| SAWN | Shower water is not going properly |
| STRB | SetSet: Allowing an item to go from a soft or liquid state to a firmer more solid state. top box remote battery to be changed |
| STTT | SoapSoap is a�kind of detergent. Neutral or pure soaps contain no alkalies. built soaps do. Built soap... tray to tight |
| TFAC | Treated fresh air to be checked |
| TLNW | Table lamp is not working |
| TRIS | Towel rack is shaky |
| TVCN | TV cabinet is not closing properly |
| TVNW | TV channel is not coming |
| TVRB | TV remote battery to be changed |
| VAFC | Vestibule area floor condensation |
| VLNW | Vestibule area lamp is not working |
| VTWL | Vestibule area trap door water is leaking |
| WBSN | WashWash - 1) Brushing or coating a food item with a liquid such as egg white; milk or egg wash. 2) The ... basin stopper is not working |
| WBTS | Wash basin tap is shaky |
| WCCB | WC seat cover is broken |
| WCES | Window curtain channel end stopper to fix |
| WCSB | WC seat is broken |
| WCWN | WC water is not coming |
| WDIN | Wardrobe door is noisy |
| WLSB | Writing table lamp shade is broken |
| WTCN | Writing table chair is shaky |
| WTDN | Writing table drawer is noisy |
| WTNW | Writing table telephone is not working |
