SOP – Housekeeping – Restock bathroom supplies

SOP Number: HK - 19 ( SOP serial number and department code )

Department: Housekeeping – Guest Room

Date Issued: DATE THE DOCUMENT WAS CREATED

Time to Train: 25 Minutes

Restocking of Bathroom supplies:

• Bathroom amenities/ supplies have to be replenished daily.

• Check the facial tissues in the box and replace if empty.

• Attention to each detail and make sure that the facial and toilet tissue should not be empty.

• Remove the protection tab from the tissue box and then pull one tissue and fold in a triangular shape. This will ensure that the other tissues will come out easily when pulled.

• At any given time a full set of standard supplies has to be available in the room.

• Not to replenish supplies bottles till the time it is 1/4 bottle of the content.

• Not to replenish soap till the time it is not less than half the size.

List of sample supplies used in bathroom:

• Shampoo

• Foam bath

• Moisturizer

• Shoe shine

• Detergent

• Disposable bag

• Mouthwash

• Tissue Box

• Sewing kit

• Shower cap

• Comb

• Amenities tray

• Soap etc.

Replacement of toilet paper in Dispenser:

• Check if there are any rolls that need replacing.

• Remove the empty rolls and put in the dustbin.

• Replace the toilet tissue roll when there is less than one third left.

• Replace them with the new ones.

• Install the roll so that the paper feeds over the top away from the wall.

• Fold the ends of the rolls neatly in triangle shape.

• The toilet roll dispensers have to be one complete roll or half at all times.

Training Summary questions:

Q1. What is the frequency of replenishing / restocking bathroom supplies?

Q2. How to place the tissue box?

Q3. Give few examples of supplies used in hotel bathroom?

Q4. When should the toilet roll replaced?

Q5. What is the proper way to install the toilet roll?