SOP – Housekeeping – Dusting Guest Rooms

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Procedure For Dusting Guest Rooms

Dusting doors and windows:

  • From your caddy basket take a duster.
  •  Fold the duster into four folds.
  •  Sprinkle with dusting solution and dust inside and outside of each door, frame, and wooden window frame.
  •  For areas that cannot be reached use a feather duster and remove the dust and cobwebs.

Dusting mirrors and fixtures:

  • If mirrors have wooden panels then dust them.
  •  Wipe the mirrors with a damp cloth/sponge.
  •  Wipe them again with a clean dry cloth from top to bottom
  •  Dust the picture frames with the dusting cloth and Wipe them again with a cloth sprayed with the surface cleaner to give a polished finish.

Dusting dressing table and nightstands:

  • Wipe the side, front, edges, and top using a dusting cloth.
  •  Open the drawer and wipe inside in case of departure room.
  •  Polish all surfaces using a cloth sprayed with a surface cleaner solution.

Wipe and disinfect the telephone:

  • Pick up the receiver and listen for the dial tone.
  •  Report any issues found on the telephone to the engineering department.
  •  Spray disinfectant on the wiping cloth and wipe the mouthpiece and earphones.
  •  Repeat the same steps on other room and bathroom telephones.

Dusting furniture:

  • Remove any items on the table.
  •  Wipe the table surface with a wiping cloth sprayed with surface cleaner.
  •  Start cleaning from the top and work towards the base and legs of the table.
  •  Dust and wipe all chairs.
  •  Dust all lampshades and other fittings.

Dusting LCD TV, I-Pod dock, and Alarm clock:

  • Turn off the TV, as it is easier to spot the dirt on the black surface.
  •  For cleaning the LCD screen use, use a soft, clean, lint-free, dry cloth or a microfiber.
  •  Never use Never use cleaning fluids, wax, or chemicals to clean the LCD screen.
  •  Wipe the frames of the TV with the same cloth.
  •  Use a microfiber cloth to clean other electronic gadgets in the room. 

General Dusting Tips:

  • Wipe gently removing dust and fingerprints.
  •  High dusting that cannot be reached with cloth is with a feather brush.
  •  Dusting is done with A/c on and the main door open for aeration of the room.    
  •  All areas are dusted with a duster or feather brush whatever is appropriate.

Training Summary questions:

Q1. How to fold the duster cloth?

Q2. How to wipe the mirrors?   

Q3. Steps for disinfecting and dusting telephones?

Q4. While dusting the room should the A/C be turned ON or OFF?

Q5. How to wipe LCD TV screens?
SOP Number: Housekeeping SOP - 20 
Department: Housekeeping – Guest Room
Date Issued: DATE THE DOCUMENT WAS CREATED.
Time to Train: 45 Minutes

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