Back Office & Other SOP - Page #7

Back Office and Other SOP

List of articles in category Back Office and Other SOP
Title	Hits
SOP - Sales and Marketing - Developing Hotel Room Rates / Negotiated Rates	Hits: 10478
SOP - Sales and Marketing - Lost Business or Turnaways	Hits: 5277
SOP - Sales and Marketing - Telephone Sales Calls	Hits: 5711
SOP - Sales and Marketing - Handling Conference and Group Bookings	Hits: 6137
SOP - Sales and Marketing - Hotel Site Inspection / Show Around	Hits: 6772
SOP - Sales and Marketing - Daily Sales Briefing / Sales Meetings	Hits: 8512
SOP - Sales and Marketing - Identifying potential Guests From Front Office and Reservation	Hits: 5316
SOP - Sales and Marketing - Signing Hotel Sales Contract or CVGR Letter	Hits: 5931
SOP - Sales and Marketing - Sales Trip / Sales Visit	Hits: 9769
SOP - Sales and Marketing - Response to Customers	Hits: 6956

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Front Office SOP

SOP - Concierge / Travel Desk - Car or Limousine Transfer for Departure Guests

SOP - Concierge / Travel Desk - Car or Limousine Transfer for Arriving Guests

SOP - Concierge / Bell Desk - Flower / Bouquet Request

SOP - Front Office - Handling Express Check Out

SOP - Concierge / Bell Desk - Directing / Escorting Guest to Room

Food & Beverage SOP

SOP Banquet - How to Check Buffet Before Service

SOP - Restaurant - How to Sort Soiled Chinaware and Silverware?

SOP - Restaurant - How to Clear Soiled Plates?

SOP - Restaurant - How To Carry Service Tray / Tray Handling?

SOP - BAR / Lounge - How to use a Cocktail Shaker?

Housekeeping SOP

SOP - Housekeeping - How to inspect VIP/VVIP rooms

SOP - Housekeeping - Babysitting Service

SOP - Housekeeping - Pest Control

SOP - Housekeeping - Packing for Out of Order rooms

SOP - Public Area - Cleaning Front office / Lobby Area

Back Office and Other SOP

SOP - Engineering - Handling Maintenance / Work Order Request by Housekeeping

SOP - Engineering - Checklist - Guest Bathroom Preventive Maintenance

SOP - Engineering - Checklist - Guest Room Doors and Windows Preventive Maintenance

SOP - Engineering - Checklist - Guest Room Preventive Maintenance

SOP - Engineering - Uniform Issue and Control

Kitchen SOP's

SOP - Kitchen / F&B Production - Rotating Rack Oven

SOP - Kitchen / F&B Production - Operating Food Processor in Kitchen

SOP - Kitchen / F&B Production - Operating Industrial Blender in Kitchen

SOP - Kitchen / F&B Production - Plate Garnishing and Presentation

SOP - Kitchen / F&B Production - Operating Meat Slicer / Slicing Machine

Latest Articles

How to Keep Knife or Knives Sharp?

Preventing Fire While Working in the Hotel Kitchen

Preventing Cuts While Working in the Hotel Kitchen

Preventing Burn While Working in Hotel Kitchen

Must Have Menu Knowledge for Food and Beverage (F&B) Service Staff

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