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  • Home
    • Hotel Glossary Terms
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  • Train My Staff
    • Sample Hotel SOP's
      • Front Office SOP
      • F&B Service SOP
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      • Back Office & Other SOP
    • Front Office
    • Housekeeping
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    • Kitchen / F&B Production
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  • Hotel Formats
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      • Front Office
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    • Food And Beverage
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    • Front Office
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    • Back Office & Others
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Back Office and Other SOP

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List of articles in category Back Office and Other SOP
Title Hits
SOP - Sales and Marketing - Types of Telephone Sales Calls Hits: 19120
SOP - Sales and Marketing - Hotel Sales Incentives Plan Hits: 19561
SOP - Sales and Marketing - Booker Entertaining & Show Arounds Hits: 14008
SOP - Sales and Marketing - Hotel Advertising and Promotion Hits: 21654
SOP - Sales and Marketing - Developing Hotel Room Rates / Negotiated Rates Hits: 16368
SOP - Sales and Marketing - Lost Business or Turnaways Hits: 10477
SOP - Sales and Marketing - Telephone Sales Calls Hits: 13370
SOP - Sales and Marketing - Handling Conference and Group Bookings Hits: 13587
SOP - Sales and Marketing - Hotel Site Inspection / Show Around Hits: 15470
SOP - Sales and Marketing - Daily Sales Briefing / Sales Meetings Hits: 22267
SOP - Sales and Marketing - Identifying potential Guests From Front Office and Reservation Hits: 10404
SOP - Sales and Marketing - Signing Hotel Sales Contract or CVGR Letter Hits: 12275
SOP - Sales and Marketing - Sales Trip / Sales Visit Hits: 16432
SOP - Sales and Marketing - Response to Customers Hits: 13507

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Latest Front Office SOP

  • SOP - Concierge / Bell Desk - Left Luggage procedure
  • SOP - Front Office - Open in room Safe/Locker On Request
  • SOP - Front Office - Generating Reports [Routine Report, Emergency Reports]
  • SOP - Front Office - Handling Guest Awaiting For Room
  • SOP - Concierge / Bell Desk - Incoming Item or Packages Delivery

Latest Kitchen / Food Production SOP's

  • SOP - Kitchen Stewarding - Pool Bar Cleaning
  • SOP - Kitchen Stewarding - Mobile Hot Box Cleaning
  • SOP - Kitchen Stewarding - Handling Chemicals & Safety Procedures
  • SOP - Kitchen Stewarding - Cleaning Deep Freezer / Walk-in Freezer
  • SOP - Kitchen Stewarding - Deep Fryer Cleaning

Latest F&B Service SOP

  • SOP - Restaurant - SOP Tea Service
  • SOP - F&B Policy Setup - Departmental Meetings and Briefing
  • SOP - F&B Policy Setup - Outlet Operating Hours
  • SOP - F&B General - Staff Uniform Policy
  • SOP - F&B General - Meal Coupons / Meal Vouchers

Latest Back Office and Other SOP

  • SOP - Engineering - Different Modes For Starting Diesel Generator (DG) Set
  • SOP - Engineering - Remote Control/Keyboard Battery Replacement and Cleaning
  • SOP - Engineering - Remote Control and Keyboard Testing Procedure
  • SOP - Engineering - Equipment Maintenance and Repair Standard
  • SOP - Engineering - Handling Maintenance / Work Order Request by Housekeeping

Latest Housekeeping SOP

  • SOP - Laundry - Packing and Delivery Of Guest Laundry
  • SOP - Laundry - Washing Of Guest Laundry [Sorting & Chemicals Quantity]
  • SOP - Laundry - Billing Guest Laundry
  • SOP - Laundry - Sorting and Marking Guest Laundry
  • SOP - Laundry - Guest Laundry Collection

Latest Articles

  • SOP - Laundry - Packing and Delivery Of Guest Laundry
  • SOP - Laundry - Washing Of Guest Laundry [Sorting & Chemicals Quantity]
  • SOP - Laundry - Billing Guest Laundry
  • SOP - Laundry - Sorting and Marking Guest Laundry
  • SOP - Laundry - Guest Laundry Collection

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