Front Office

Collection of Standard Operating Procedures (SOP) for the Front office Department.

Housekeeping

Collection of Standard Operating Procedures (SOP) for the Housekeeping Department.

Food & Beverage

Collection of Standard Operating Procedures (SOP) for the Food and Beverage Department.

Kitchen / F&B Production

Collection of Standard Operating Procedures (SOP) for the Kitchen or F&B Production Department.

Sales and Marketing

Collection of Standard Operating Procedures (SOP) for the Hotel Sales and Marketing Department.

Engineering/Maintenance

Collection of Standard Operating Procedures (SOP) for the Engineering/Maintenance Department.

How to define Standard operating procedures for hotel?

A Standard Operating Procedure (SOP) is a set of written instructions that document a routine or repetitive activity followed by a Hotel. SOP helps in maintaining quality and consistency of service and standard's in your hotel.

The development and use of SOPs are an integral part of a successful quality system as it provides individuals with the information to perform a job properly, and facilitates consistency in the quality and integrity of a product. It is a must that all newly recruited hotel staff and should be given training on hotels SOP. In addition the hotels training or HR department should maintained and documented department wise.