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Front Office Training :

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List of articles in category Front Office Training :
Title Hits
Identifying Guest Needs and Providing Anticipatory Service Hits: 42752
Introduction To Reservation Department And It's Importance Hits: 59182
Key Terms / Jargons used in Front Office Hits: 256305
Late Checkout Process in Hotel Front Office Hits: 74226
Main Functions of Bell Desk Department Hits: 31562
Main Modes Of Reservations In Hotels - Written | Verbal | Online Hits: 39600
Minimum Standards for Check-in and Check-out Hits: 1302
Mission and Goals Sample for Hotels Hits: 187685
OTA – Online Travel Agency - Definition / Meaning Hits: 10297
Reservation Scenario - Handling Enquiry For Critical Dates Hits: 202
Reservation Scenario - Receive a call not directly related with reservation. Hits: 179
Room Status Terminology / Definition in Hotels | Resorts Hits: 350398
Sample Standard Telephone welcome greetings used in Hotels Hits: 128799
Standard Front office Billing Instructions / Billing Codes Hits: 68440
Standard Verbiage For Front Office Staff Hits: 30949
Tips for resolving Declined Credit Card / Check issues in FO Hits: 37758
Top 10 Dialogues used in Front office Hits: 53534
Types of Common Guest Complaints in Hotels Hits: 67280
Types of Hotels / Classification of Hotel by type Hits: 718430
Types of Rates / Rate Codes used in Hotels Hits: 282487
Uniformed Services in Hotels | Resorts Hits: 96949
Why do people Travel? or Reasons for Travelling Hits: 74160