Front Office Training :

Filters

Title Filter 

Display # 5 10 15 20 25 30 50 100 All

Filter

List of articles in category Front Office Training :

Title
How to take Occupancy Count / Room Count in Hotel front office
Identifying Guest Needs and Providing Anticipatory Service
Introduction To Reservation Department And It's Importance
Key Terms / Jargons used in Front Office
Late Checkout Process in Hotel Front Office
Main Functions of Bell Desk Department
Main Modes Of Reservations In Hotels - Written | Verbal | Online
Minimum Standards for Check-in and Check-out
Mission and Goals Sample for Hotels
OTA – Online Travel Agency - Definition / Meaning
Reservation Scenario - Handling Enquiry For Critical Dates
Reservation Scenario - Receive a call not directly related with reservation.
Room Status Terminology / Definition in Hotels | Resorts
Sample Standard Telephone welcome greetings used in Hotels
Standard Front office Billing Instructions / Billing Codes
Standard Verbiage For Front Office Staff
Tips for resolving Declined Credit Card / Check issues in FO
Top 10 Dialogues used in Front office
Types of Common Guest Complaints in Hotels
Types of Hotels / Classification of Hotel by type
Types of Rates / Rate Codes used in Hotels
Uniformed Services in Hotels | Resorts
Why do people Travel? or Reasons for Travelling

Page 3 of 3