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    • Sample Hotel SOP's
      • Front Office SOP
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Front Office Training :

Filters
List of articles in category Front Office Training :
Title Hits
Mission and Goals Sample for Hotels Hits: 182801
OTA – Online Travel Agency - Definition / Meaning Hits: 5629
Room Status Terminology / Definition in Hotels | Resorts Hits: 344042
Sample Standard Telephone welcome greetings used in Hotels Hits: 121233
Standard Front office Billing Instructions / Billing Codes Hits: 65092
Standard Verbiage For Front Office Staff Hits: 28607
The Guest Cycle in hotel - Four Stages and Diagram Hits: 359312
Tips for resolving Declined Credit Card / Check issues in FO Hits: 31968
Top 10 Dialogues used in Front office Hits: 50876
Types of Common Guest Complaints in Hotels Hits: 58999
Types of Hotels / Classification of hotel by type Hits: 709700
Types of Rates / Rate Codes used in Hotels Hits: 274092
Uniformed Services in Hotels | Resorts Hits: 90946
Why do people Travel? or Reasons for Travelling Hits: 72080

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Latest Front Office Training

  • OTA – Online Travel Agency - Definition / Meaning
  • Main Functions of Bell Desk Department
  • 6 Stages of The Guest Check–In Procedure [With Flowchart]
  • Types of Common Guest Complaints in Hotels
  • Different Booking Source Of Hotel Reservation with Examples

Latest Back Office and Other Training

  • Security - Handling Suspicious Items and Packages in Hotels
  • HR - Sample Reference Check Questions For Recruiting Hotel Staff
  • Security - Types of Emergency Situations Encountered in Hotels
  • Hotel Basics - Departments In a Hotel
  • Store - Inventory Stock Check Policy for Hotels

Latest Food & Beverage Training

  • 10 Types of Trolley Used in Food and Beverage Service
  • Room Service / In-Room Dining Department Layout or Design
  • Types of Spoons and Knives Used For Food & Beverage (F&B) Service
  • Main Factors To Consider While Menu Planning
  • Must Have Menu Knowledge for Food and Beverage (F&B) Service Staff

Latest SOP'S

  • SOP - Laundry - Packing and Delivery Of Guest Laundry
  • SOP - Laundry - Washing Of Guest Laundry [Sorting & Chemicals Quantity]
  • SOP - Laundry - Billing Guest Laundry
  • SOP - Laundry - Sorting and Marking Guest Laundry
  • SOP - Laundry - Guest Laundry Collection

Latest Housekeeping Training

  • Types of Hotel In Room Jacuzzi
  • Housekeeping - Introduction, Definition, Role, Responsibilities and Layout
  • Room Status Cycle (Diagram) In Housekeeping | Hotels
  • Room Status Codes For Housekeeping Department
  • Types of Window Curtains / Window Treatments For Hotels

Latest Articles

  • SOP - Laundry - Packing and Delivery Of Guest Laundry
  • SOP - Laundry - Washing Of Guest Laundry [Sorting & Chemicals Quantity]
  • SOP - Laundry - Billing Guest Laundry
  • SOP - Laundry - Sorting and Marking Guest Laundry
  • SOP - Laundry - Guest Laundry Collection

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