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    • Sample Hotel SOP's
      • Front Office SOP
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Front Office Training :

Filters
List of articles in category Front Office Training :
Title Hits
Mission and Goals Sample for Hotels Hits: 171508
OTA – Online Travel Agency - Definition / Meaning Hits: 1867
Room Status Terminology / Definition in Hotels | Resorts Hits: 302328
Sample Standard Telephone welcome greetings used in Hotels Hits: 110568
Standard Front office Billing Instructions / Billing Codes Hits: 59986
Standard Verbiage For Front Office Staff Hits: 26853
The Guest Cycle in hotel - Four Stages and Diagram Hits: 316959
Tips for resolving Declined Credit Card / Check issues in FO Hits: 28586
Top 10 Dialogues used in Front office Hits: 47296
Types of Common Guest Complaints in Hotels Hits: 39840
Types of Hotels / Classification of hotel by type Hits: 664213
Types of Rates / Rate Codes used in Hotels Hits: 243446
Uniformed Services in Hotels | Resorts Hits: 81911
Why do people Travel? or Reasons for Travelling Hits: 70612

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Latest Front Office Training

  • OTA – Online Travel Agency - Definition / Meaning
  • Main Functions of Bell Desk Department
  • 6 Stages of The Guest Check–In Procedure [With Flowchart]
  • Types of Common Guest Complaints in Hotels
  • Different Booking Source Of Hotel Reservation with Examples

Latest Back Office and Other Training

  • Security - Handling Suspicious Items and Packages in Hotels
  • HR - Sample Reference Check Questions For Recruiting Hotel Staff
  • Security - Types of Emergency Situations Encountered in Hotels
  • Hotel Basics - Departments In a Hotel
  • Store - Inventory Stock Check Policy for Hotels

Latest Food & Beverage Training

  • 10 Types of Trolley Used in Food and Beverage Service
  • Room Service / In-Room Dining Department Layout or Design
  • Types of Spoons and Knives Used For Food & Beverage (F&B) Service
  • Main Factors To Consider While Menu Planning
  • Must Have Menu Knowledge for Food and Beverage (F&B) Service Staff

Latest SOP'S

  • SOP - Restaurant - SOP Tea Service
  • SOP - Engineering - Different Modes For Starting Diesel Generator (DG) Set
  • SOP - Concierge / Bell Desk - Left Luggage procedure
  • SOP - Front Office - Open in room Safe/Locker On Request
  • SOP - Front Office - Generating Reports [Routine Report, Emergency Reports]

Latest Housekeeping Training

  • Types of Hotel In Room Jacuzzi
  • Housekeeping - Introduction, Definition, Role, Responsibilities and Layout
  • Room Status Cycle (Diagram) In Housekeeping | Hotels
  • Room Status Codes For Housekeeping Department
  • Types of Window Curtains / Window Treatments For Hotels

Latest Articles

  • Hotel Cake Request Form Sample
  • Front Office - Guest Dispute / Allowance Voucher Format
  • Front Office - Welcome Letter All Inclusive Package
  • Concierge - Excursion Request Form Sample
  • Front Office - VIP Amenities Request Order Form

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