Job Description, Duties, Interview Questions and Salary for Housekeeping Storekeeper
A housekeeping storekeeper is responsible for maintaining the cleanliness and organization of a hotel or other hospitality establishment. They work closely with housekeeping staff to ensure that all necessary cleaning supplies and equipment are stocked and readily available. In addition to managing inventory, a housekeeping storekeeper may also be responsible for ordering new supplies, tracking expenses, and keeping detailed records of all housekeeping-related activities.
To be successful in this role, a housekeeping storekeeper must have excellent organizational and communication skills, as well as a strong attention to detail. They should be able to work well under pressure and be able to prioritize tasks effectively. Additionally, a housekeeping storekeeper should be familiar with common cleaning supplies and equipment, and have the ability to troubleshoot any issues that may arise.
Overall, a housekeeping storekeeper plays a critical role in maintaining the cleanliness and efficiency of a hospitality establishment. Without their hard work and dedication, the housekeeping staff would not be able to perform their duties effectively, and guests would not be able to enjoy a comfortable and welcoming stay.
They should be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
Housekeeping Storekeeper Duties and Responsibilities:
- Issues request and replenish the guest room and mini-bar item to reach the par stock accordingly.
- Prepares the daily stock and store-related reports.
- Prepares report of monthly amenities consumption to Executive Housekeeper.
- Monitors guest room items’ quality and minibar items’ expiry dates.
- Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.
- Monitor PAR levels for all Housekeeping and laundry items to ensure proper levels.
- Responsible for storage of housekeeping and laundry operational stock.
- Responsible for the day-to-day check on the storage facilities for upkeep and hygiene.
- Responsible for verifying all goods arrived as per the agreed purchase, delivery note, and agreed quantity has been received.
- Refuse acceptance of damaged, unacceptable, or incorrect items.
- Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
- Ensure all store requisitions are signed by concerned Department Heads (HODs) and approved by FC/GM depending upon the hotel’s operations procedure.
- Ensure the quantity requested and the quantity issued always match.
- Ensure the store requisition form is signed by the person collecting the goods and entered into the Inventory/Materials Management System.
- Post all invoices using the MMS – Material Management System.
- Records all on-loan and damaged items
- Keeps storeroom neat and in good order.
- Do better fire and insect control.
- Maintains close coordination with other department staff.
- Adheres to the rules and regulations of the hotel and its department. Assumes duties as may be assigned by management.
- Prepare a report of amenities consumption to some departments.
Position Title: Housekeeping Storekeeper
Reports To: Executive Housekeeper / Asst. Executive Housekeeper
- Good health, Neat and pleasant appearance.
- Proficiency in computer programs like MS Word, Excel, and Material Management System, working experience in any major hotel software is an added advantage.
- High School or Diploma in Hotel Administration, Bachelor in Hotel Management.
- Experience of two to three years in a related position.
Interview Questions Housekeeping Storekeeper:
When interviewing candidates for a Housekeeping Storekeeper position, it’s crucial to assess their organizational and inventory management skills, attention to detail, and understanding of housekeeping supplies. Here are some interview questions and salary details:
- Can you discuss your previous experience in inventory management or a similar role, especially in a housekeeping or hospitality setting?
- Look for candidates with relevant experience in managing supplies, preferably in a housekeeping or hotel environment.
- How do you ensure accurate tracking and organization of housekeeping supplies and inventory?
- Assess the candidate’s organizational skills and their ability to maintain precise records of supplies.
- What systems or tools are you familiar with for managing inventory, and how do you use them to optimize stock levels and prevent shortages?
- Evaluate the candidate’s technical skills and their proficiency in using inventory management tools or software.
- How do you handle the receipt, inspection, and storage of incoming housekeeping supplies to ensure quality and accuracy?
- Assess the candidate’s attention to detail in managing the procurement process.
- Can you share an example of a time when you had to deal with discrepancies or issues in the inventory, and how did you resolve them?
- Look for candidates who can demonstrate problem-solving skills and an ability to handle unexpected challenges.
- How do you collaborate with the housekeeping team to understand their supply needs and ensure timely availability of necessary items?
- Evaluate the candidate’s communication and collaboration skills in working with other departments.
- What measures do you take to ensure the security of the housekeeping storeroom and prevent unauthorized access or theft?
- Assess the candidate’s understanding of security protocols related to the storage of supplies.
Salary Details Housekeeping Storekeeper:
The salary for a Housekeeping Storekeeper can vary based on factors such as experience, location, and the size of the establishment. As of January 2023, the salary range for this position in the United States was approximately $35,000 to $50,000 per year. However, salary figures may have changed, so it’s recommended to consult recent industry salary surveys or HR professionals for the most up-to-date information in your specific region or industry. Keep in mind that salaries may also vary depending on the specific responsibilities and requirements of the position.