Job Description, Duties, Interview Questions and Salary for Florist Supervisor
As a florist supervisor, you will be responsible for overseeing the daily operations of a floral shop. You will be expected to manage a team of florists, ensuring that each member is meeting their daily targets and providing a high level of customer service.
Your duties will include ordering and maintaining inventory, designing and creating floral arrangements, and managing the shop’s budget. You will also be responsible for hiring and training new staff members, as well as scheduling employee shifts.
To succeed in this role, you should have strong leadership skills, excellent communication abilities, and a passion for the art of floristry. You should also be able to work well under pressure and be able to multitask effectively.
Overall, the role of a florist supervisor is a challenging and rewarding one, with plenty of opportunities for professional growth and development. If you are passionate about flowers and enjoy working in a fast-paced environment, then this could be the perfect career for you.
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Should have thorough knowledge about a wide range of floral designs, flowers, foliage along with their seasonal availability and how long they will stay fresh. All designs and duties are to be performed according to the housekeeping department’s standard operating policies and procedures.
Florist Supervisor Duties and Responsibilities:
- Provides the highest standards of service to hotel and guest.
- Maintains close coordination with other staff.
- Carries out training for florist staff.
- Submits monthly work and stock control reports to EHK.
- Able to prepare bouquets for guests, lobby centerpieces, and other flower arrangements as per request or memo from both housekeeping and other departments.
- Assist with loading or unloading of flowers and props from vehicles as and when required.
- Ensure that all designs meet hotel standards and meet or exceed guest’s expectations.
- Ensure that all floral arrangements are within the allocated budget and deadlines are met for both hotels requirements and guest orders.
- Ensure proper communication of project status, timelines, and delivery information to guests, bookers, organizers, and other departments.
- All floral orders are updated on the register or sheets and appropriate sign off to be taken from guest or other departments.
- Billing/voucher to be done for all guest orders, events and charges to be posted to the appropriate guest or banquet folio.
- Responsible for preparing floral containers, required props, floral foams, and floral carts for storage, refrigeration, and delivery.
- Responsible for creating new floral recipes or floral designs.
- Responsible for ordering flowers, floral products and monitor their arrivals with the vendors.
- Responsible for coordination with flower and floral products vendors.
- Responsible for monitoring par stocks and making required requisitions.
- Responsible for Sorting, organizing, cleaning and restock all supplies.
- Responsible to water and maintain all in-house plants and floral decorations.
- Ensure good relations with internal departments, clients and vendors to resolve issues.
- Monitor all flower vase inventory and counts for breakage or loss.
- Assumes duties as may be assigned by management from time to time.
PositionStatus of the number of rooms available for sale. Title: Florist Supervisor
Reports To: Executive Housekeeper
Prerequisites:
- Good health, Neat and pleasant appearance.
- Pro-active and reliable.
- Able to work alone and within a team.
- Able to do shift work and work under pressure at times.
- Knowledge in floral designs, flowers, foliage along with their seasonal availability, etc.
Education:
Basic High school (10 years of schooling)
Experience:
Three-year experience in florist management with good interpersonal skills.
Interview Questions For Florist Supervisor Position:
When interviewing candidates for a Florist Supervisor position, it’s crucial to assess their leadership skills, floral design expertise, and ability to manage a team. Here are some interview questions and salary details:
- Can you discuss your background and experience in floral design, particularly in a supervisory or leadership role?
- Look for candidates with a strong foundation in floral design and relevant experience in a leadership capacity.
- How do you stay updated on current floral design trends, and how do you incorporate them into your work and guide your team?
- Assess the candidate’s commitment to continuous learning and staying informed about industry trends.
- What strategies do you use to lead and motivate a team of florists to ensure a creative and collaborative work environment?
- Evaluate the candidate’s leadership and team management skills, especially in a creative setting.
- How do you handle the planning and execution of large-scale floral events or projects, and what challenges have you encountered in the past?
- Look for candidates who have experience in managing complex projects and problem-solving skills.
- Can you share examples of how you’ve provided constructive feedback to your team members to improve their floral design skills?
- Assess the candidate’s communication skills and ability to mentor and develop their team.
- How do you manage inventory and floral supplies to ensure that the necessary materials are available for daily operations?
- Evaluate the candidate’s organizational skills in managing resources efficiently.
- Can you discuss a situation where you had to handle a difficult client or manage a challenging floral design request? How did you address it?
- Look for candidates who can demonstrate effective customer service skills and problem-solving in a client-facing role.
Salary Details For Florist Supervisor Position:
The salary for a Florist Supervisor can vary based on factors such as experience, location, and the size of the floral business. As of January 2023, the average annual salary for a Florist Supervisor in the United States ranged from $45,000 to $70,000. However, it’s important to note that salary figures can change over time and may vary regionally.
For the most up-to-date salary information, consider consulting industry reports, salary surveys, or local job market data. Additionally, the salary may be influenced by whether the florist supervisor works for a flower shop, a larger event planning company, or runs their own floral business.