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Job Description for Hotel Laundry Manager

JOB TITLE: Laundry Manager

REPORTS TO: Executive Housekeeper / Asst. Executive housekeeper


A Laundry Manager is responsible for running laundry departments day to day operations and also to deliver an excellent Guest experience while managing stock ordering and supplier relationships.

Additional responsibilities include, up keeping training, performance evaluations, scheduling and supervising the personnel within the department.

Laundry Manager Duties and Responsibilities:

  • Developing and putting into operation the current system and technical advancement in the field of Laundry operations.  

  • Formulating washing formula for stained loads.  

  • Ensuring the washing of linen and uniform as per standard.

  • Maintenance and upkeep of all laundry equipment.

  • Co-ordinating with the Engineering Department about their routine maintenance of the equipment.

  • Preparing Annual Laundry Budget.

  • Develop new methods for increasing laundry efficiency.

  • Coordinate with the maintenance team for outstanding repairs of machinery.

  • Overall controlling and supervision of the Department.

  • Training and coordination with  supporting Departments.

  • Record and monitor laundry cost.

  • Make reports and recommendations when required.

  • Oversee the laundry equipment preventive maintenance program.

  • Approve distribution of linen to guestrooms and food and beverage department areas.

  • Direct all Laundry staff.

  • Approve the Laundry staff duty roster.

  • Organizing training for the staff.

  • Hire and train new laundry staffs.

  • Experience in team management.

  • Should be familiar with computers and hotel applications.

  • Plan and judge for uniform replacement.

  • To ensure the uniform room inspects all uniforms daily for replacement and damage.

  • Provide other duties and services as assigned by the Executive housekeeper.

  • Conduct weekly departmental meetings with supervisors.


Excellent communication and organizational skills with Strong interpersonal and problem solving abilities. Highly responsible & reliable and also ability to work cohesively with fellow colleagues.


Education High school or equivalent education required. Bachelor’s Degree preferred. 


Experience Two to three years of experience managing entry-level employees. Minimum two years housekeeping/laundry management experience in hotel industry.

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Authored and managed by Augustine, a hotelier with over 20 years of experience in the industry. He has a 3-year diploma with 'honors' from the American Hotel & Lodging Educational Institute and a Bachelor of Computer Application - BCA Degree.