Job Description for Breakfast Attendant
Position Title: Breakfast Attendant
Reports To: Restaurant Manager / Restaurant Captain
Position Summary:
As a Breakfast Attendant you would be primarily responsible for setting up, maintaining and breaking down the breakfast buffet and for maintaining the breakfast dining area. With a minimal supervision provide exceptional guest service by welcoming them and be well attended at all times.
Responsible to track and record all complimentary / paid breakfast for hotel guests and walk-in's. And also maintains the breakfast and lobby area in a clean and organized condition at all time.
Breakfast Attendant Duties and Responsibilities:
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Normal duty timings are from 0530 AM to 01 PM.
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Welcoming and providing with personalized service to all guests.
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Assists guests by helping them to seat and pouring coffee, cleaning tables and also cleaning of dining and buffet area.
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Attend to hotel guest needs and requests.
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Must be aware of restaurants menu items and beverage choices.
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Must know about the entire property, services, hours of operation, locations, near by places of interest etc.
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Prepare and consistently maintain dining area and supplies in a guest ready atmosphere.
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Preparing foods such as fruit and milk machines or dispensers.
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Responsible for stocking coffee, juice, and milk machines or dispensers.
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Ensure breakfast items are continually replenished and presented in an appealing manner.
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Setting out / arranging cold food such as sweet rolls, muffins, donuts, cereal, etc, for self-service.
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Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the breakfast shift.
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Clearing and cleaning tables as they are vacated.
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Inspect the cleanliness and presentation of all china, glass, and silverware prior to use.
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Maintain cleanliness of work areas throughout the shift, practicing clean-as-you-go procedures.
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Any other duties around preparation, set up and service of the complimentary breakfast.
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Maintain the inventory of all breakfast products.
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Able to work with point of sale software and inventory software.
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Generate KOT (Kitchen order ticket), add modifiers or remarks and able to make settlements in case of paid breakfasts.
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Washing, wiping serving equipment and returning it to storage.
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Locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
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Returning reusable supplies to storage.
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Responsible for taking inventory of food, beverages and supplies for each day.
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Assist with closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations.
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Work as a team member in aspects such as: cleaning, side work, food preparation and storage.
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Close out shift by cleaning and restocking supplies for next day or shift.
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Ensure guests are provided with the highest quality product and service at all times.
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Solve guest issues with professionalism and always maintain hospitable attitude.
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Any other duties as requested by restaurant supervisor / captain or manager.
Prerequisites:
Service minded, friendly professional behavior.
Multi task, remain associate and guest service centric.
Good knowledge of Food and Beverage Service.
Education:
Diploma in hotel management or similar qualification. Proficiency in working with Computers, Point of Sale (POS) and Inventory software.
Experience:
One to two year experience in similar role, preferably in a full service or luxury hotel.