Turndown / Evening Service Checklist
- Turndown / Evening Service performed routinely or as per request for long stayers.
- Suite1) A guest room with a parlour/living area in addition to a sleeping room and perhaps a kitchenette.... and Executive floor room service is provided automatically.
- In case the guest requested, service was also provided on subsequent nights.
- Service is provided within quoted hours, or a reasonable evening time frame.
- No items were removed from the guest room unless placed in a trash receptacle.
- All trash receptacles were emptied.
- All flooring was swept/vacuumed.
- One bedside light was left on, curtains were closed.
- Ice buckets, ashtrays, and glassware were removed and replaced as necessary.
- Turndown fold was neat, And the In-Room Dining Breakfast Pre-Order menu was positioned; along with Turndown amenities (Chocolate / Flower)
- In case the room rate includes breakfast in the coffee shop, then an In-Room Dining Breakfast menu card or door knob menu card is not provided.
- Money, jewelry, valuables, laptop, mobile, electronic devices, and personal items left untouched.
- Newspapers and magazines were stacked and left in plain view.
- GuestDefinition of Guest in Hospitality Industry: A guest is the most important person in any business. A... clothing found on the bed or floor was folded and placed on the bed or chair, and clothing left on furniture was folded and left in place.
- The sink, counter, and mirror were wiped clean.
- The tub and shower were cleaned, and no debris, dust, spots, stains, or hair.
- The toilet was cleaned, no debris, dust, spots, stains, or hair.
- Used linens were removed and replaced with Linen where colors were consistent, not worn, damaged, or stained.
- All AmenitiesAmenities are the personal toiletry items such as shampoo; toothpaste; mouthwash; and electrical equ... were replenished to par levels and Bathroom paper supplies restocked.
- Toiletries were arranged on a clean, flat washcloth, similar to the guest’s placement. And Tissues are re-pointed.
