Turndown / Evening Service Checklist
Turndown / Evening Service performed routinely or as per request for long stayers.
Suite and Executive floor rooms service provided automatically.
In case guest requested, service was also provided on subsequent nights.
Service provided within quoted hours, or reasonable evening time frame.
No items were removed from guest room unless placed in trash receptacle.
All trash receptacles were emptied.
All flooring was swept / vacuumed.
One bedside light was left on, curtains were closed.
Ice bucket, ashtrays and glassware were removed and replaced as necessary.
Turndown fold was neat, And In-Room Dining Breakfast Pre-Order menu was positioned; along with Turndown amenity (Chocolate / Flower)
In case room rate includes breakfast in the coffee shop, then a In-Room Dining Breakfast menu card or door knob menu card is not provided.
Money, jewellery, valuables, laptop, mobile, electronic devices and personal items left untouched.
Newspapers and magazines were stacked and left in plain view.
Guest clothing found on the bed or floor were folded and placed on bed or chair, clothing left on furniture was folded and left in place.
Sink, counter and mirror were wiped clean and spotless.
Tub and shower cleaned, no debris, dust, spots, stains or hair.
Toilet cleaned, no debris, dust, spots, stains or hair.
Used linens were removed and replaced with Linen where colours were consistent, not worn, damaged or stained.
All Amenities replenished to par levels and Bathroom paper supplies restocked.
Toiletries were arranged on a clean, flat wash cloth, similar to guest’s placement. And Tissues are re-pointed.