Turndown / Evening Service Checklist

• Turndown / Evening Service performed routinely or as per request for long stayers.

• Suite and Executive floor rooms service provided automatically.

• In case guest requested, service was also provided on subsequent nights.

• Service provided within quoted hours, or reasonable evening time frame. 

• No items were removed from guest room unless placed in trash receptacle.

• All trash receptacles were emptied.

• All flooring was swept / vacuumed.

• One bedside light was left on, curtains were closed.

• Ice bucket, ashtrays and glassware were removed and replaced as necessary.

• Turndown fold was neat, And In-Room Dining Breakfast Pre-Order menu was positioned; along with Turndown amenity (Chocolate / Flower)

• In case room rate includes breakfast in the coffee shop, then a In-Room Dining Breakfast menu card or door knob menu card  is not provided.

• Money, jewellery, valuables, laptop, mobile, electronic devices and personal items left untouched.

• Newspapers and magazines were stacked and left in plain view.

• Guest clothing found on the bed or floor were folded and placed on bed or chair, clothing left on furniture was folded and left in place.

• Sink, counter and mirror were wiped clean and spotless.

• Tub and shower cleaned, no debris, dust, spots, stains or hair.

• Toilet cleaned, no debris, dust, spots, stains or hair.

• Used linens were removed and replaced with Linen where colours were consistent, not worn, damaged or stained. 

• All Amenities replenished to par levels and Bathroom paper supplies restocked.

• Toiletries were arranged on a clean, flat wash cloth, similar to guest’s placement. And Tissues are re-pointed.