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Hotel Guest Complaint Action Form | Guest Complaint Resolution Form

Hotel Front Office Guest Complaint Action Form Sample 

Guest Complaint Action Form

 

Date: …………………………...

Room No: / Apartment: …………………….

Guest Name:...........................................

Reservation No / Booker :........................................

Arrival / Departure:......................................................

 

Details of the Complaint:

 

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……………………………………………………………………………………………………………....................

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Action taken:

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Remarks/Notes by GM/HM/AHM:

 

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Prepared By-FOM/AFOM/DM: ......................... 

 

Hotel Manager: …………………..

 
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Augustine

Authored and managed by Augustine, a hotelier with over 20 years of experience in the industry. He has a 3-year diploma with 'honors' from the American Hotel & Lodging Educational Institute and a Bachelor of Computer Application - BCA Degree.