Hotel Guest Complaint Action Form | Guest Complaint Resolution Form

Hotel Front Office Guest Complaint Action Form Sample 


Guest Complaint Action Form

 

Date: …………………………...

Room No: / Apartment: …………………….

Guest Name:...........................................

Reservation No / Booker :........................................

Arrival / Departure:......................................................

 

Details of the Complaint:

 

……………………………………………………………………………………………………………………………

……………………………………………………………………………………………………………....................

…………………………………………………………………………………………………………………………….

 

Action taken:

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……………………………………………………………………………….......................................................

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Remarks/Notes by GM/HM/AHM:

 

……………………………………………………………………………………………………………………………

……………………………….............…………………………………………………………………………………

…………………………………………….......................................................…………………………………

 

 

Prepared By-FOM/AFOM/DM: ......................... 

 

Hotel Manager: …………………..


 

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