Hotel Front Office Guest Complaint Action Form Sample
Guest Complaint Action Form
Date: …………………………...
Room No: / Apartment: …………………….
Guest Name:...........................................
Reservation No / Booker :........................................
Arrival / Departure:......................................................
Details of the Complaint:
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Action taken:
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Remarks/Notes by GM/HM/AHM:
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Prepared By-FOM/AFOM/DM: .........................
Hotel Manager: …………………..