The format for Front Office Staff Briefing | Shift Briefing
Hotel Front office staff needs daily briefings so they know what’s happening in the hotel that day / previous day. This gives a smoother operation, without having to waste time asking others and they know what’s happening in the hotel.
Daily shift wise briefing in the front office is part of Hotel front office communication, And the complexity of front office communication is directly related to the number of rooms, hotel size, public areas and facilities etc.
Below you can download some sample briefing sheet used at the front office/front desk.
Sample Briefing Sheet - Hotel Front Office/Desk
Also, read about - SOP for conducting Front Office Staff Briefing.