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Front Office Training :

Title Hits
Advantages and Disadvantages of Overbooking in Hotels | Resorts Hits: 310
Advantages of Preregistering Guests Hits: 302
Advantages of using Passport scanners or ID Scanners in hotels Hits: 1676
Bomb Threat Guidelines for hotels Hits: 6604
Building Telephone Skills for hotel staff Hits: 10408
Daily Task List - Front Office Assistant - Afternoon Shift Hits: 2802
Daily Task List - Front Office Assistant - General Shift Hits: 2559
Daily Task List - Front Office Assistant - Morning Shift Hits: 3806
Daily Task List - Front Office Assistant - Night Shift Hits: 2449
Daily Task List - Telephone Operator - General Shift Hits: 1804
Daily Task List - Telephone Operator - Morning Shift Hits: 1722
Definition of term SHARER in Hotels Hits: 1684
Fixed cost and Variable cost in hotels Hits: 9393
Front Office Staff Rules and Regulations Hits: 4396
Handling Guest Complaints in Hotels Hits: 19604
Hotel Safe Deposit Box Procedures Hits: 7419
How to Block / Allocate rooms for Expected arrivals Hits: 4474
How to cancel reservations in hotels Hits: 6522
How to do a accurate Room Count in front office Hits: 4794
How to handle guest with high Balance Hits: 2283
How to Handle VIP and VVIP arrivals in hotels Hits: 4147
How to Handle Walk in Guest Hits: 16515
Identifying Guest Needs and Providing Anticipatory Service Hits: 2368
Key Terms / Jargons used in Front Office Hits: 13421
Late Checkout Procedure for Fort Office Hits: 3204
Night Audit / End Of Day Process in Hotels Hits: 7752
Room Status Terminology Hits: 16882
Room type definitions for Hotels Hits: 19501
Sample Standard Telephone welcome greetings used in Hotels Hits: 5595
Standard Front office Billing Instructions / Billing Codes Hits: 2993
Standard Verbiage For Front Office Staff Hits: 1999
The Guest Cycle in Hotel Hits: 23453
Tips for resolving Declined Credit Card / Check issues in FO Hits: 4289
Top 10 Dialogues used in Front office Hits: 3714
Types of Rate Codes used in Hotels Hits: 8335
Uniformed Services in Hotel Hits: 10860

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