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Front Office Training :

Title Hits
Bomb Threat Guidelines for hotels Hits: 3925
Building Telephone Skills for hotel staff Hits: 6223
Daily Task List - Front Office Assistant - Afternoon Shift Hits: 36
Daily Task List - Front Office Assistant - General Shift Hits: 49
Daily Task List - Front Office Assistant - Morning Shift Hits: 46
Definition of term SHARER in Hotels Hits: 157
Fixed cost and Variable cost in hotels Hits: 3529
Front Office Staff Rules and Regulations Hits: 148
Handling Guest Complaints in Hotels Hits: 11663
Hotel Safe Deposit Box Procedures Hits: 3966
How to Block / Allocate rooms for Expected arrivals Hits: 2040
How to cancel reservations in hotels Hits: 3894
How to do a accurate Room Count in front office Hits: 2966
How to handle guest with high Balance Hits: 190
How to Handle VIP and VVIP arrivals in hotels Hits: 199
How to Handle Walk in Guest Hits: 12677
Identifying Guest Needs and Providing Anticipatory Service Hits: 138
Key Terms / Jargons used in Front Office Hits: 6718
Late Checkout Procedure for Fort Office Hits: 267
Night Audit / End Of Day Process in Hotels Hits: 1809
Room Status Terminology Hits: 11114
Room type definitions for Hotels Hits: 9981
Sample Standard Telephone welcome greetings used in Hotels Hits: 282
Standard Front office Billing Instructions / Billing Codes Hits: 196
The Guest Cycle in Hotel Hits: 15736
Tips for resolving Declined Credit Card / Check issues in FO Hits: 2073
Top 10 Dialogues used in Front office Hits: 185
Types of Rate Codes used in Hotels Hits: 3526
Uniformed Services in Hotel Hits: 7377

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