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Front Office Training :

Title Hits
Bomb Threat Guidelines for hotels Hits: 3931
Building Telephone Skills for hotel staff Hits: 6229
Daily Task List - Front Office Assistant - Afternoon Shift Hits: 42
Daily Task List - Front Office Assistant - General Shift Hits: 57
Daily Task List - Front Office Assistant - Morning Shift Hits: 52
Definition of term SHARER in Hotels Hits: 161
Fixed cost and Variable cost in hotels Hits: 3537
Front Office Staff Rules and Regulations Hits: 155
Handling Guest Complaints in Hotels Hits: 11669
Hotel Safe Deposit Box Procedures Hits: 3970
How to Block / Allocate rooms for Expected arrivals Hits: 2046
How to cancel reservations in hotels Hits: 3898
How to do a accurate Room Count in front office Hits: 2970
How to handle guest with high Balance Hits: 194
How to Handle VIP and VVIP arrivals in hotels Hits: 203
How to Handle Walk in Guest Hits: 12682
Identifying Guest Needs and Providing Anticipatory Service Hits: 143
Key Terms / Jargons used in Front Office Hits: 6725
Late Checkout Procedure for Fort Office Hits: 272
Night Audit / End Of Day Process in Hotels Hits: 1813
Room Status Terminology Hits: 11118
Room type definitions for Hotels Hits: 9991
Sample Standard Telephone welcome greetings used in Hotels Hits: 289
Standard Front office Billing Instructions / Billing Codes Hits: 202
The Guest Cycle in Hotel Hits: 15745
Tips for resolving Declined Credit Card / Check issues in FO Hits: 2080
Top 10 Dialogues used in Front office Hits: 190
Types of Rate Codes used in Hotels Hits: 3532
Uniformed Services in Hotel Hits: 7385

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