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Front Office Training :

Title Hits
About Travel and Tourism Industry Hits: 10805
Advantages and Disadvantages of Overbooking in Hotels | Resorts Hits: 1244
Advantages of Preregistering Guests Hits: 1390
Advantages of using Passport scanners or ID Scanners in hotels Hits: 2186
All about Hotel Industry Hits: 9480
Bomb Threat Guidelines for hotels Hits: 7226
Building Telephone Skills for hotel staff Hits: 11580
Daily Task List - Front Office Assistant - Afternoon Shift Hits: 3736
Daily Task List - Front Office Assistant - General Shift Hits: 3256
Daily Task List - Front Office Assistant - Morning Shift Hits: 5312
Daily Task List - Front Office Assistant - Night Shift Hits: 3189
Daily Task List - Telephone Operator - General Shift Hits: 2237
Daily Task List - Telephone Operator - Morning Shift Hits: 2094
Definition of term SHARER in Hotels Hits: 2018
Difference Between Hotel and Motel Hits: 16454
Fixed cost and Variable cost in hotels Hits: 11353
Front Office Staff Rules and Regulations Hits: 6298
Handling Guest Complaints in Hotels Hits: 22595
Hotel Safe Deposit Box Procedures Hits: 8486
How to Block / Allocate rooms for Expected arrivals Hits: 5086
How to cancel reservations in hotels Hits: 7338
How to do a accurate Room Count in front office Hits: 5235
How to handle guest with high Balance Hits: 2893
How to Handle VIP and VVIP arrivals in hotels Hits: 5549
How to Handle Walk in Guest Hits: 17696
Identifying Guest Needs and Providing Anticipatory Service Hits: 3111
Key Terms / Jargons used in Front Office Hits: 15854
Late Checkout Procedure for Fort Office Hits: 4142
Mission and Goals Sample for Hotels Hits: 21650
Night Audit / End Of Day Process in Hotels Hits: 9985
Reasons for Travelling or Why do people Travel Hits: 12749
Room Status Terminology Hits: 19327
Room type definitions for Hotels Hits: 23257
Sample Standard Telephone welcome greetings used in Hotels Hits: 7802
Standard Front office Billing Instructions / Billing Codes Hits: 3982
Standard Verbiage For Front Office Staff Hits: 2742
The Guest Cycle in Hotel Hits: 26317
Tips for resolving Declined Credit Card / Check issues in FO Hits: 4903
Top 10 Dialogues used in Front office Hits: 4980
Types of Hotels / Classification of hotels Hits: 69711
Types of Rate Codes used in Hotels Hits: 10653
Uniformed Services in Hotel Hits: 12196

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