Stewarding SOP for Handling Glassware by the Stewarding Staff

All kitchen and stewarding staff must know the correct procedure for handling, sorting, washing, and storing glassware. The stewarding staff should also clearly understand how important it is to keep the storage room area clean, and hygienic and also to follow proper procedures for handling and stacking the glassware. 

The Executive Chef and Stewarding Manager should be responsible for ensuring that appropriate kitchen equipment cleaning and maintenance methods are followed by the stewarding staff. The hotel training and HRD department should develop and implement proper written Kitchen Stewarding SOPs to ensure the same is implemented correctly throughout all the food preparation outlets.

Standard Operating Procedures for Handling Glassware:

Note: This SOP is for reference or example only, always follow the instructions provided by the manufacturer for your and others’ safety, and also to avoid any injury while operating this equipment.

1. Storing the Glassware in racks:

• Use dolly glass racks to arrange glasses.
• Arrange according to the glass types.
• Do not stack the racks higher than your shoulders.
• Ensure that the racks are dry before they are arranged.
• Arrange and put large glass items behind the smaller ones.
• Do not place glass objects beyond the appropriate capacity.
• Always measure the capacity of the rack to contain glass items.

2. Glassware handling process: 

• Always exercise caution.
• Do not stack more than necessary items.
• Take all the glassware from the machines with utmost care.
• Before arranging the items, ensure their cleanliness.
• Do not remove them if they are still wet.
• Ensure proper care to avoid the possibility of item damage.

3. Glassware washing process:

• Overly dirty glass should be cleaned first with hot water and soap.
•  An unsatisfactory washing result is grounds for a rewash.
•  Milk stains should be washed immediately without delay. 
•  Make a grouping of dirty items based on size and type.
•  Soak them up.
•  Put them into the racks.
•  Spray them with a cleaning solution.
•  WashWash - 1) Brushing or coating a food item with a liquid such as egg white; milk or egg wash. 2) The ... them up as per the standard.
•  Stack them carefully.
•  Separate them carefully.
•  Store them carefully.

4. Storing / Racking the Glassware Items:

• Know all types of racks.
• Label the glass racks.
• Know the capacity of the racks.
• When the racks are full immediately insert them into the dishwashing machine.
• Put drainage holes on the racks so that the water can be drained quickly.
• Separate glassware according to item size and type.
• Ensure the glassware storage place is clean and damp-free. 
• Always store glassware items properly and correctly by the bin card.
• Always use a trolley or any other form of transportation to move items.

Training Summary questions:

Q1. What is the purpose of this SOP?

Q2. What are the steps to handle glassware?

Q3. Explain the procedure for sorting glassware.

Q4. Explain the glassware washing process.

Q5. Why it is important to store the glassware items appropriately?

SOP Number: Kitchen / F&B Production SOP – 38
Department: Stewarding Staff
Date Issued: 23-Feb-2019
Time to Train: 20 Minutes