SOP – Housekeeping – Dusting Guest Rooms
SOP Number: HK - 20 ( SOP serial number and department code )
Department: Housekeeping – Guest Room
Date Issued: DATE THE DOCUMENT WAS CREATED.
Time to Train: 45 Minutes
Dusting doors and windows:
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From your caddy basket take a duster.
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Fold duster into four folds.
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Sprinkle with dusting solution and dust inside and outside of each door, frame and wooden window frames.
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For areas which cannot be reached use a feather duster and remove the dust and cobwebs.
Dusting mirrors and fixtures:
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If mirrors are having wooden panels then dust them.
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Wipe the mirrors with a damp cloth / sponge.
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Wipe them again with a clean dry cloth from top to bottom
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Dust the picture frames with the dusting cloth and Wipe them again with a cloth sprayed with surface cleaner to give a polished finish.
Dusting dressing table and night stands:
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Wipe the side, front, edges and top using dusting cloth.
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Open the drawer and wipe inside in case of departure room.
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Polish all surfaces using a cloth sprayed with surface cleaner solution.
Wipe and disinfect the telephone:
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Pick up the receiver and listen for the dial tone.
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Report any issues found on the telephone to the engineering department.
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Spray disinfectant on the wiping cloth and wipe the mouthpiece and earphone.
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Repeat the same steps on other room and bathroom telephones.
Dusting furniture’s:
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Remove any items on the table.
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Wipe the table surface with a wiping cloth sprayed with surface cleaner.
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Start cleaning from the top and work towards the base and legs of the table.
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Dust and wipe all chairs.
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Dust all lamp shades and other fittings.
Dusting LCD TV, I-Pod dock and Alarm clock:
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Turn off the TV, as it is easier to spot the dirt on the black surface.
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For cleaning the LCD screen use, use a soft, clean, lint free, dry cloth or a microfiber.
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Never use Never use cleaning fluids, wax, or chemicals to clean the LCD screen.
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Wipe the frames of the TV with the same cloth.
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Use a microfiber cloth to clean other electronic gadgets in the room.
General dusting Tips:
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Wipe gently removing dusts and fingerprints.
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High dusting that cannot be reached with cloth is with a feather brush.
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Dusting is done with A/c on and main door open for aeration of room.
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All areas are dusted with duster or feather brush whatever appropriate.
Training Summary questions:
Q1. How to fold the duster cloth?
Q2. How to wipe the mirrors?
Q3. Steps for disinfecting and dusting telephones?
Q4. While dusting the room should the A/C to be turned ON or OFF?
Q5. How to wipe LCD TV screens?