SOP – Housekeeping – Bed Making
SOP Number: HK - 05 ( SOP serial number and department code )
Department: Housekeeping – Guest Room
Date Issued: DATE THE DOCUMENT WAS CREATED
Time to Train: 60 Minutes
Preparing for Bed Making:
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Remove soiled bed linen from the bed.
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Look at the mattress pad / mattress protector to see if it is stained, torn or damaged. If it is not straighten it and make sure the mattress and box spring are even.
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Always adjust the mattress with your leg and not with your back to avoid any injuries.
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If the mattress pad is stained then remove it.
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Get a clean mattress pad and place it on the mattress:
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Lay the fresh pad on the bed.
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Unfold the pad right-side up and spread it evenly over the centre of the bed.
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Smooth out any wrinkles.
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Mattress pads / mattress protector comes in different size, be sure to use the correct size.
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Make sure you have the correct size sheets.
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Do not use a stained or torn sheet. Place them immediately in your solid linen bag.
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Take three fresh sheets and 04 pillow cover / slips as per the bed size.
Making the bed:
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Pull the bed a little away from the headboard.
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Spread the 1st bed sheet and tuck the bottom side of the bed except for the four corners.
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Take the loose end of the sheet, about a foot from the corner at the head of the bed and pull it straight out, foaming a flap. Pull up the flap so it is flat.
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Tuck in the free part of the corner.
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Pull the flap out toward you and down over the side of the bed. Tuck the flap in.
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Move to the corner at the foot of the bed on the same side of the bed and repeat the procedure.
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Spread the second sheet the wrong side up, from the edge of mattress.
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Put Quilt 6” lower than the 2nd sheet.
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Spread the third sheet over the quilt.
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Fold the second sheet above the quilt and the third sheet and make a fold approximately 6” to 8”.
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Tightly tuck the sheets under the mattress.
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Go towards the foot of the bed and tightly tuck the second sheet, quilt and third sheet together.
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Maitre the corners.
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Inset the pillows into the new pillowcase and tuck in the loose ends.
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Repeat this process for the other pillows.
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Place the pillow on the bed with the tucked edges facing the centre and the tucked flaps on the other side of the pillows.
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Position the bedspread on the bed with equal amounts hanging over both sides and the foot of the bed.
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Report to the supervisor if you notice stains or tears in the bedspread.
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Smooth the bedspread over the pillows to the head of the bed.
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Tuck the remaining of the bedspread under the front edge of the pillows.
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Smooth the surface of the bed.
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Check the bedspread for evenness on both sides.
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Push back bed towards the side of headboard in the exact position.
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All the four corners of the bed is mitered properly. Bed linen is stain free and properly pressed. Bed has to be firm.
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Distance of the pillow from Headboard to the fold of the bed is approximately 20”.
Training Summary questions:
Q1. What all to be looked for while removing the bed linen?
Q2. Why should the mattress be adjusted with the leg?
Q3. What to be done if you find a torn of soiled bed spread / bed cover?
Q4. What should be the distance of the pillow from headboard to the bed fold?
Q5. How to position the bed spread / bed cover on the bed?