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SOP – Housekeeping – Bed Making

SOP Number: HK - 05 ( SOP serial number and department code )

Department: HousekeepingGuest Room


Time to Train: 60 Minutes

Preparing for Bed Making:

  • Remove soiled bed linen from the bed.

  • Look at the mattress pad / mattress protector to see if it is stained, torn or damaged. If it is not straighten it and make sure the mattress and box spring are even.

  • Always adjust the mattress with your leg and not with your back to avoid any injuries.

  • If the mattress pad is stained then remove it.

  • Get a clean mattress pad and place it on the mattress:

  • Lay the fresh pad on the bed.

  • Unfold the pad right-side up and spread it evenly over the centre of the bed.

  • Smooth out any wrinkles.

  • Mattress pads / mattress protector comes in different size, be sure to use the correct size.

  • Make sure you have the correct size sheets.

  • Do not use a stained or torn sheet. Place them immediately in your solid linen bag.

  • Take three fresh sheets and 04 pillow cover / slips as per the bed size.

Making the bed:

  • Pull the bed a little away from the headboard.

  • Spread the 1st bed sheet and tuck the bottom side of the bed except for the four corners.

  • Take the loose end of the sheet, about a foot from the corner at the head of the bed and pull it straight out, foaming a flap. Pull up the flap so it is flat.

  • Tuck in the free part of the corner.

  • Pull the flap out toward you and down over the side of the bed. Tuck the flap in.

  • Move to the corner at the foot of the bed on the same side of the bed and repeat the procedure.

  • Spread the second sheet the wrong side up, from the edge of mattress.

  • Put Quilt 6” lower than the 2nd sheet.

  • Spread the third sheet over the quilt.

  • Fold the second sheet above the quilt and the third sheet and make a fold approximately 6” to 8”.

  • Tightly tuck the sheets under the mattress.

  • Go towards the foot of the bed and tightly tuck the second sheet, quilt and third sheet together.

  • Maitre the corners.

  • Inset the pillows into the new pillowcase and tuck in the loose ends.

  • Repeat this process for the other pillows.

  • Place the pillow on the bed with the tucked edges facing the centre and the tucked flaps on the other side of the pillows.

  • Position the bedspread on the bed with equal amounts hanging over both sides and the foot of the bed.

  • Report to the supervisor if you notice stains or tears in the bedspread.

  • Smooth the bedspread over the pillows to the head of the bed.

  • Tuck the remaining of the bedspread under the front edge of the pillows.

  • Smooth the surface of the bed.

  • Check the bedspread for evenness on both sides.

  • Push back bed towards the side of headboard in the exact position.

  • All the four corners of the bed is mitered properly. Bed linen is stain free and properly pressed. Bed has to be firm.

  • Distance of the pillow from Headboard to the fold of the bed is approximately 20”.

Training Summary questions:

Q1. What all to be looked for while removing the bed linen?

Q2. Why should the mattress be adjusted with the leg?

Q3. What to be done if you find a torn of soiled bed spread / bed cover?

Q4. What should be the distance of the pillow from headboard to the bed fold?

Q5. How to position the bed spread / bed cover on the bed?