SOP – Housekeeping – Bed Making

SOP Number: HK - 05 ( SOP serial number and department code )

Department: Housekeeping – Guest Room

Date Issued: DATE THE DOCUMENT WAS CREATED

Time to Train: 60 Minutes

Preparing for Bed Making:

• Remove soiled bed linen from the bed.

• Look at the mattress pad / mattress protector to see if it is stained, torn or damaged. If it is not straighten it and make sure the mattress and box spring are even.

• Always adjust the mattress with your leg and not with your back to avoid any injuries.

• If the mattress pad is stained then remove it.

• Get a clean mattress pad and place it on the mattress:

• Lay the fresh pad on the bed.

• Unfold the pad right-side up and spread it evenly over the centre of the bed.

• Smooth out any wrinkles.

• Mattress pads / mattress protector comes in different size, be sure to use the correct size.

• Make sure you have the correct size sheets.

• Do not use a stained or torn sheet. Place them immediately in your solid linen bag.

• Take three fresh sheets and 04 pillow cover / slips as per the bed size.

Making the bed:

• Pull the bed a little away from the headboard.

• Spread the 1st bed sheet and tuck the bottom side of the bed except for the four corners.

• Take the loose end of the sheet, about a foot from the corner at the head of the bed and pull it straight out, foaming a flap. Pull up the flap so it is flat.

• Tuck in the free part of the corner.

• Pull the flap out toward you and down over the side of the bed. Tuck the flap in.

• Move to the corner at the foot of the bed on the same side of the bed and repeat the procedure.

• Spread the second sheet the wrong side up, from the edge of mattress.

• Put Quilt 6” lower than the 2nd sheet.

• Spread the third sheet over the quilt.

• Fold the second sheet above the quilt and the third sheet and make a fold approximately 6” to 8”.

• Tightly tuck the sheets under the mattress.

• Go towards the foot of the bed and tightly tuck the second sheet, quilt and third sheet together.

• Maitre the corners.

• Inset the pillows into the new pillowcase and tuck in the loose ends.

• Repeat this process for the other pillows.

• Place the pillow on the bed with the tucked edges facing the centre and the tucked flaps on the other side of the pillows.

• Position the bedspread on the bed with equal amounts hanging over both sides and the foot of the bed.

• Report to the supervisor if you notice stains or tears in the bedspread.

• Smooth the bedspread over the pillows to the head of the bed.

• Tuck the remaining of the bedspread under the front edge of the pillows.

• Smooth the surface of the bed.

• Check the bedspread for evenness on both sides.

• Push back bed towards the side of headboard in the exact position.

• All the four corners of the bed is mitered properly. Bed linen is stain free and properly pressed. Bed has to be firm.

• Distance of the pillow from Headboard to the fold of the bed is approximately 20”.

Training Summary questions:

Q1. What all to be looked for while removing the bed linen?

Q2. Why should the mattress be adjusted with the leg?

Q3. What to be done if you find a torn of soiled bed spread / bed cover?

Q4. What should be the distance of the pillow from headboard to the bed fold?

Q5. How to position the bed spread / bed cover on the bed?