SOP – Housekeeping – Handling Guest Room Found Open
What to do when the Guest Room Is Found Open? The purpose of this policy is to protect the hotel’s ...
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SOP – Front Office – Hotel Medical emergency / Procedure for Medical Emergencies
SOP Procedure for Medical Emergency Handling Medical Emergency Standard procedure: The following information must be obtained once the guest is ...
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SOP – Front Office – Doctor on Call / Procedure for Sick Guest
SOP Doctor on Call Request / Procedure for Handling Sick Guest Doctor on Call Standard procedure: As the first point ...
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Chief Security Officer / Security Manager – Job Description
Job Description for Chief Security Officer Position Summary: As a Security Chief, you are responsible to protect and safeguard all ...
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SOP – Front Office – Open in room Safe/Locker On Request
Opening of In-room Safe/Locker By Front Desk On Request Opening In-room Safe Standard Procedure: 1. Upon receiving the guest’s request to ...
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