Room Status Terminology / Definition In Hotels | Resorts

Room Status Hotels
Room Status Terminology / Definitions for hotels During the guest’s stay, the housekeeping status of the guest room changes several ...
Read more

Definition Of Term SHARER In Hotels

In the hospitality industry, a sharer refers to a guest who shares a hotel room with another guest. This is a common practice among travelers who want to save money or who are traveling as a group. Typically, hotels offer sharer rooms with two beds to accommodate two guests. Some hotels also offer rooms with more than two beds to accommodate larger groups. When booking a sharer room, it's important to ensure that all guests are comfortable with sharing the same space and amenities. Some hotels may also have specific policies in place for sharer rooms, such as restrictions on noise levels or the number of guests allowed per room. Overall, sharer rooms can be a great option for travelers looking to save money while still enjoying the comforts of a hotel stay.
Definition of the term SHARER in Hotels In the hospitality industry, a sharer refers to a guest who shares a ...
Read more

Hotel Guest Personal Identifiable Information (PII) Details/List – GDPR

As a hotel guest, you may be wondering what happens to your personal identifiable information (PII) details when you provide them to the hotel during your stay. With the implementation of the General Data Protection Regulation (GDPR), hotels are now required to be transparent about the collection and processing of guest PII. Some examples of guest PII that hotels may collect include your name, address, email, phone number, passport number, and payment information. This information is essential for the hotel to provide you with services such as check-in, room service, and billing. Under GDPR, hotels are required to obtain explicit consent from guests before collecting their PII. Additionally, hotels must have appropriate measures in place to protect guest PII from unauthorized access, disclosure, or loss. Guests also have the right to access their PII and request that it be corrected or deleted. Hotels must respond to these requests in a timely manner and ensure that any necessary changes are made. Overall, GDPR has strengthened the protection of guest PII in the hospitality industry and has encouraged hotels to be more transparent and accountable for their data practices.
Details/List of Guest’s Personal Identifiable Information (PII) collected by the hotel – GDPR As a hotel guest, you may be ...
Read more

4 Steps To Process Travel Agent Reservation

In this age of technology there are many ways for travel agents to make hotel reservations; 1) Direct with the hotel: through the reservation department or the central reservation office. 2) From the Hotel's website by using special login or promotional codes. 3) Hotel representatives or Sales Managers.
Main 4 Steps to Process Travel Agent Reservation Table of Contents:  In this age of technology there are many ways ...
Read more

6 Stages Of Reservation Process In Hotel [With Flowchart]

The reservation process is an important aspect of hotel management. It involves a number of stages that are crucial for ensuring a smooth and hassle-free guest experience. The first stage is the initial inquiry, where the guest contacts the hotel to check availability of rooms and rates. This can be done through various means such as phone, email, or the hotel's website. Once the guest has confirmed their interest in making a reservation, the hotel will ask for details such as the dates of stay, number of guests, and room preferences. Based on this information, the hotel will then offer available options and rates to the guest. The next stage is the actual reservation, where the guest confirms their booking by providing personal and payment information. This is usually done through a secure online booking system or over the phone with a reservation agent. After the reservation is confirmed, the hotel will send a confirmation email or message to the guest, which will include important details such as the reservation dates, room type, rate, and cancellation policy. The final stage is the check-in process, where the guest arrives at the hotel and is welcomed by the front desk staff. The guest will be asked to provide identification and payment, and will be given room keys and any necessary information about the hotel's amenities and services. Overall, a well-managed reservation process is essential for ensuring guest satisfaction and creating a positive reputation for the hotel.
6 Stages Of Reservation Process in Hotel Industry The reservation process is an important aspect of hotel management. It involves ...
Read more

Main Modes Of Reservations In Hotels – Written | Verbal | Online

When it comes to making reservations, there are primarily two main modes that are commonly used. The first mode is through a travel agent, who can assist with booking flights, hotels, and other travel arrangements. Travel agents can also provide valuable advice and recommendations based on their experience and expertise. The second mode of reservation is through online booking platforms. With the rise of the internet, online booking has become increasingly popular, and there are now a plethora of websites and apps that allow users to book flights, hotels, rental cars, and other travel services with just a few clicks. Both modes of reservation have their advantages and disadvantages, and ultimately it comes down to personal preference and convenience. Some people prefer the personalized service and human touch of a travel agent, while others appreciate the ease and convenience of online booking. Whatever your preference, it's important to research and compare options to ensure you get the best deal and the most enjoyable travel experience possible.
Modes of Reservation in Hotel When it comes to making reservations, there are primarily two main modes that are commonly ...
Read more

Introduction To Reservation Department And It’s Importance

The term reservation is defined as ‘blocking a particular room type for a guest, for a definite period, for a particular guest'. To ensure a safe and secure place to stay during their visit to another town, guests generally prefer to make reservations in hotels and other types of accommodation units. All hotels will readily accept reservations and bookings to achieve high occupancy and maximize their room revenue. When a guest makes a reservation for a definite period it is expected that the hotel will accept and honour its commitment by a contract between the hotel and the guest.
Introduction and Importance of the Reservation Department The term reservation is defined as ‘blocking a particular room type for a ...
Read more

Reservation Scenario – Receive A Call Not Directly Related With Reservation.

Handling a call that is not directly related to reservations but requires assistance in a reservation scenario involves being adaptable and providing helpful information or directing the caller to the appropriate department. Here's an example of how a reservation representative might handle such a call:
Reservation Scenario/Script: Receive a call not directly related to the reservation. Handling a call that is not directly related to ...
Read more

Reservation Scenario – Handling Enquiry For Critical Dates

Handling a call that is not directly related to reservations but requires assistance in a reservation scenario involves being adaptable and providing helpful information or directing the caller to the appropriate department. Here's an example of how a reservation representative might handle such a call:
Example Reservation Scenario: Reservation enquiry for critical dates Handling inquiries for critical dates in a reservation scenario requires a prompt ...
Read more

Hotel Reservation Enquiry Form Sample

Reservation Enquiry form for writing down booking details The reservation form is primarily used by the reservation department or by ...
Read more
Previous 12345 Next
© 2024 Setupmyhotel All rights reserved.
Privacy Policy About Contact Glossary Terms