Executive Floor / Club Floor Shift Checklist

Club Floor Morning Shift Checklist

• Is your Uniform nicely pressed, clean, and neat?
•  Are your fingernails clean?
•  Are your shoes polished?
•  Do you have the appropriate make-up on?
•  Hair neatly bun up with the net and plain black accessories?
•  Have you read the Log BookLocated at the reception in case of the front office containing instructions/information/ happenings...?
•  Did you check the number of checkouts for the Executive/Club Floor today?
•  Did you keep ready the GuestDefinition of Guest in Hospitality Industry: A guest is the most important person in any business. A... Feedback Forms?
•  Check your stationeries.
•  Have you kept ready the welcome letters?
•  Have you checked the Follow-up report?
•  Have you checked the ArrivalThe time that an. guest registers into the hotel. report?
•  Which is the Mockup room today?
•  Have you keyed in all your checked-in guests to the computer?
•  Do you have anything for the Afternoon shift to follow up?
•  Have you checked all the assigned rooms?

Club floor afternoon shift checklist

• Are your fingernails clean?
•  Are your shoes polished?
•  Did you have the appropriate Makeup on?
•  Hair neatly bun up with the net and plain black accessories?
•  Have you read the Log BookTo sell or reserve rooms ahead of time.?
•  More check out for Club today?
•  Check your stationeries.
•  Have you checked the Follow-up report?
•  Have you checked the Arrival report?
•  Have you collected all the Guest Feedback forms?
•  Are there any additional arrivals?
•  Are all the assigned rooms clean?
•  Are all the assigned rooms checked with all the necessary amenities?
•  Which is the Mockup room today?
•  Have you checked the DepartureThe time when the in-house/resident guest leaves the hotel. report?
•  Have you keyed in all your checked-in guests to the computer?
•  Do you have anything for Nightshift to follow up?

Enjoying our content? Support us on Patreon!