SOP – Public Area – Cleaning Elevators / Lifts

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How To Clean Elevators / Lifts In Hotels?

Elevators / Lift Cleaning Procedure:

  • The elevator is cleaned daily because of its volume of use. 
  •  The best time to schedule the elevator cleaning is either late night or very early morning to avoid high usage.
  •  Take the elevator out of service as per the property’s policies.
  • The elevator/lift door should stay open until you have finished cleaning and then place the elevator back into service.
  •  According to the interior design and materials used on the elevator, the appropriate cleaning methods and cleaning solutions are to be used.
  •  The public area attendant should follow the specific method to clean each different surface on the elevator for effective cleaning.
  •  Start cleaning from the top to the bottom to avoid resolving areas already cleaned.
  •  Use a step ladder to reach the ceiling and clean the ceiling with a feather duster.
  •  Wipe the ceiling and lights with a damp cloth followed by a dry cloth.
  • Clean the mirrors step back and check the surface for streaks.
  •  Wipe the button with a damp duster, Don’t spray cleaning solution on buttons as this may damage them.
  •  Dust around the edges of the elevators.
  •  Mop floor-eliminating stain.
  •  Vacuum carpets using a high-power vacuum cleaner.
  •  Report loose or ripped carpeting to your supervisor and note it in your assignment sheet.
  •  Use a dry cloth for high polish.  
  •  Mirrors should be stain-free, wooden surfaces polished and dust-free, and floors spotlessly clean.

Elevator / Lift door channel cleaning:

  • The elevator door channel should be free of dust and dirt at all times.
  •  Stop the elevator on every floor.
  •  Both the inside and the outside of the elevator door should be wiped down.
  •  Remove all dust particles, dust with the help of the vacuum cleaner.
  •  Scrub the channel with a hand-scrubbing brush.
  •  Wipe it clean with a dry duster.

Training Summary questions:

Q1. What is the best time to schedule cleaning elevators/lifts?

Q2. What type of cleaning method is to be followed by public area attendants for cleaning elevators?  

Q3. Why is the cleaning to be done from top to down?

Q4. How can you check if the cleaning of the mirrors is properly done?

Q5. Steps for cleaning lift door channels.
SOP Number:  Housekeeping SOP - 24 
Department: Housekeeping – Public Area
Date Issued: DATE THE DOCUMENT WAS CREATED.
Time to Train: 30 Minutes

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