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Hotel Rebranding Guest Email/Letter Sample

Reservation Confirmation Sample - Hotel Rebranding / Name Change

Dear [Guest Name],

Thank you for choosing our hotel. Detailed reservation confirmation is attached to this email.

Also, we are delighted to announce that our hotel has been rebranded from [Mention OLD Hotel Brand Name] to [Mention NEW Hotel Brand Name] since 01 January 2021.

As a part of this exciting rebranding effort, [Mention NEW Hotel Name] will be adopting a new logo that is aligned with our vision for [Mention Hotel Name], connecting you with [City Name], offering more flexible services and lifestyle ambience with our team of hospitality professionals, dedicated to curating comfortable, inspiring, and remarkable experience that will make your heart full.

We are thrilled to introduce our new online booking experience to make online bookings easier and better, visit and “Book now” on our homepage This experience will ensure you be able to book the best available rates, also, modify or cancel their reservations at your own convenience.

With many developments coming in future, we are enthusiastic about improving our facilities and services and excited to have you as a part of the new journey. Thank you for your ongoing support over these years.

Please do not hesitate to contact us for any further assistance at +1234567890 or This email address is being protected from spambots. You need JavaScript enabled to view it.


Reservation Agent Name

Hotel Name

Address  and Contact Details

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Authored and managed by Augustine, a hotelier with over 20 years of experience in the industry. He has a 3-year diploma with 'honors' from the American Hotel & Lodging Educational Institute and a Bachelor of Computer Application - BCA Degree.