Hotel Software demo questioners for Cashiering and Night Audit Functions

  • Search and Open guest Invoice by Guest Name, Room Number, Reservation no. etc.

  • Search and Open past or historical guest Invoice by Guest Name, Room Number, Reservation no. etc.

  • Separate Cash register number and password to perform all cashiering related functionalities. 

  • Classification of Transaction accounts to different revenue heads. ( Room, F&B, Extras, Taxes etc.)

  • Handling of Taxes while posting Transactions codes.

 
  • Possibility to calculate Tax on Tax on TAA.

  • Possibility to Reverse calculate Taxes / option to post Nett. or Gross amounts.

  • Custom fields to enter Back office P&L Codes to each Transaction accounts (TAA).

  • Explain creating and Handling of Packages ( Breakfast, MAP, AP etc.)

  • Auto Meal allowance functionality.

  • Posting Paid outs to guest account and print receipt.

  • Reduce the paid out from the cash float automatically.

  • Explain Central cashiering functionality.

  • Number of folios which can be opened for one reservation.

  • Post deposit for future reservation.

  • What are the ledgers available, Guest ledger, AR ledger, Deposit Ledger etc.

  • Multiple type of Method of payment ( Cash, Cashless, Credit Card, Accounts Receivables etc.)

  • Create Currency codes for Foreign Currency Exchange and Multi currency postings.

  • Create unlimited Method of Payments and transactions accounts.

  • Transaction accounts cannot be deleted if there is any past revenue posted under them.

  • Explain the working of multi currency setup with an example.

  • Explain currency Exchange functionality with an example ( Update Exchange rate, Currency Exchange, Print receipt, Reversal, Re-print receipt, Audit Log).

  • Picking up Guest Passport and any reservation and profile details on the currency exchange receipt.

  • Calculating or adding  taxes and service Charges on Currency exchange.

  • Posting Charges to different Transaction codes on one screen.

  • Posting charges to multiple rooms.

  • Posting Charges to group rooms.

  • Add additional comments to postings and payments.

  • Demonstrate auto Posting Late check-out charges and reason for not posting.

  • Demonstrate auto Posting for early check-in charges and reason for not posting.

  • Posting Articles (Mini Bar Items / Souvenir items etc.)

  • Posted amount and Transaction account cannot be Deleted or edited or altered.

  • Voiding Transactions with Reasons.

  • Explain discounts and allowance functionality.

  • Exempt special guests / diplomats from Service Charges / VAT or any other taxes.

  • Check-out groups with ease.

  • Transferring charges to another room.

  • Transferring whole Invoice to another room / PM Room.

  • Transferring Charges to different folio on the same room.

  • Auto Routing of Charges ( To Another room, Same room different folio, to Group Master)

  • Block voiding of transactions posted after end of day / past days.

  • Block voiding of charges which was posted via interfaces / POS application with user right.

  • Quick Splitting Transactions by Percentage or fixed amount.

  • Demonstrate the split bill functionality. 

  • Demonstrate the allowance process and how the approval process work. 

  • When Splitting transactions the original amount should be Voided Automatically.

  • Summarize multiple transactions to single line ( if guest requests).  

  • Possibility to show the Room and Taxes as single line on guest invoice. 

  • Possibility to restrict creation of Payment master rooms to certain users.  

  • Possibility to control user rights for specific cashiering related functionalities.

  • Whether a single invoice can be created for multiple rooms in the event one person is paying for all the rooms.

  • Send Invoice to guest email as a .pdf format automatically after check-out.  

  • Print invoice in different styles eg: summarize by date, summarize by name, summarize by TAA, summarize by date and time etc.

  • Generate invoice in multiple foreign currency. 

  • Look up POS check details from guest folio at the time of a dispute. 

  • Room shouldn't be checked out for un-balanced folios.

  • Option to post room and Taxes before the Night Audit Run for selected rooms or all rooms.  

  • Perform Advance Check-out, Preliminary check-out and Interim check out.

  • Warning message if other user if working on the same invoice.

  • Demonstrate the night audit process/reports (validation, roll over and reports).  

  • Closing of Cash registers.

  • Validation for expected arrivals, pending departures and pending room moves.

  • All pending arrivals without deposit to go as No-show.

  • Any pending arrivals with deposit then the details should be prompted so the user can take appropriate action.

  • Any pending departures with open folio then the Night Audit Roll over should not be allowed. 

  • All POS Payment masters are settled during End of day process, Pop-up provided for un-balanced rooms.

  • Check all open cash registers during end of day.

  • Possibility to either stop End of day process or to continue the End of day process if there are un closed cash registers. (System configuration requirement.) 

  • Validation for un-resolved messages and traces.

  • Rate audit check report with rate discrepancy.

  • One click End of Day / Night Audit process ( Post Room and Tax, packages, other charges, Print and save post & pre audit reports and roll system date)

  • Interfaces are blocked during End of day or night audit process and released once date roll is completed.

  • Auto email of End of day reports to pre defined list of email accounts.

  • Which all reports can be reprinted for past dates after end of day?

  • Which all reports cannot be reprinted  for past dates after end of day ?

  • Interface with back office systems.

  • In Build Accounts Receivables Module.

  • Demonstrate how the late-checkout process in handled. This should include the approval process and the billing options.

  • Tracking complimentary postings for guest/staff/member, tracking discounted revenue.