Hotel Software demo questioners for Cashiering and Night Audit Functions

• Search and Open guest Invoice by Guest Name, Room Number, Reservation no. etc.

• Search and Open past or historical guest Invoice by Guest Name, Room Number, Reservation no. etc.

• Separate Cash register number and password to perform all cashiering related functionalities. 

• Classification of Transaction accounts to different revenue heads. ( Room, F&B, Extras, Taxes etc.)

• Handling of Taxes while posting Transactions codes.

• Multiple Taxes or Service charges posted as percentage or fixed amount for a Single TAA.

• Possibility to calculate Tax on Tax on TAA.

• Possibility to Reverse calculate Taxes / option to post Nett. or Gross amounts.

• Custom fields to enter Back office P&L Codes to each Transaction accounts (TAA).

• Explain creating and Handling of Packages ( Breakfast, MAP, AP etc.)

• Auto Meal allowance functionality.

• Posting Paid outs to guest account and print receipt.

• Reduce the paid out from the cash float automatically.

• Explain Central cashiering functionality.

• Number of folios which can be opened for one reservation.

• Post deposit for future reservation.

• What are the ledgers available, Guest ledger, AR ledger, Deposit Ledger etc.

• Multiple type of Method of payment ( Cash, Cashless, Credit Card, Accounts Receivables etc.)

• Create Currency codes for Foreign Currency Exchange and Multi currency postings.

• Create unlimited Method of Payments and transactions accounts.

• Transaction accounts cannot be deleted if there is any past revenue posted under them.

• Explain the working of multi currency setup with an example.

• Explain currency Exchange functionality with an example ( Update Exchange rate, Currency Exchange, Print receipt, Reversal, Re-print receipt, Audit Log).

• Picking up Guest Passport and any reservation and profile details on the currency exchange receipt.

• Calculating or adding  taxes and service Charges on Currency exchange.

• Posting Charges to different Transaction codes on one screen.

• Posting charges to multiple rooms.

• Posting Charges to group rooms.

• Add additional comments to postings and payments.

• Demonstrate auto Posting Late check-out charges and reason for not posting.

• Demonstrate auto Posting for early check-in charges and reason for not posting.

• Posting Articles (Mini Bar Items / Souvenir items etc.)

• Posted amount and Transaction account cannot be Deleted or edited or altered.

• Voiding Transactions with Reasons.

• Explain discounts and allowance functionality.

• Exempt special guests / diplomats from Service Charges / VAT or any other taxes.

• Check-out groups with ease.

• Transferring charges to another room.

• Transferring whole Invoice to another room / PM Room.

• Transferring Charges to different folio on the same room.

• Auto Routing of Charges ( To Another room, Same room different folio, to Group Master)

• Block voiding of transactions posted after end of day / past days.

• Block voiding of charges which was posted via interfaces / POS application with user right.

• Quick Splitting Transactions by Percentage or fixed amount.

• Demonstrate the split bill functionality. 

• Demonstrate the allowance process and how the approval process work. 

• When Splitting transactions the original amount should be Voided Automatically.

• Summarize multiple transactions to single line ( if guest requests).  

• Possibility to show the Room and Taxes as single line on guest invoice. 

• Possibility to restrict creation of Payment master rooms to certain users.  

• Possibility to control user rights for specific cashiering related functionalities.

• Whether a single invoice can be created for multiple rooms in the event one person is paying for all the rooms.

• Send Invoice to guest email as a .pdf format automatically after check-out.  

• Print invoice in different styles eg: summarize by date, summarize by name, summarize by TAA, summarize by date and time etc.

• Generate invoice in multiple foreign currency. 

• Look up POS check details from guest folio at the time of a dispute. 

• Room shouldn't be checked out for un-balanced folios.

• Option to post room and Taxes before the Night Audit Run for selected rooms or all rooms.  

• Perform Advance Check-out, Preliminary check-out and Interim check out.

• Warning message if other user if working on the same invoice.

• Demonstrate the night audit process/reports (validation, roll over and reports).  

• Closing of Cash registers.

• Validation for expected arrivals, pending departures and pending room moves.

• All pending arrivals without deposit to go as No-show.

• Any pending arrivals with deposit then the details should be prompted so the user can take appropriate action.

• Any pending departures with open folio then the Night Audit Roll over should not be allowed. 

• All POS Payment masters are settled during End of day process, Pop-up provided for un-balanced rooms.

• Check all open cash registers during end of day.

• Possibility to either stop End of day process or to continue the End of day process if there are un closed cash registers. (System configuration requirement.) 

• Validation for un-resolved messages and traces.

• Rate audit check report with rate discrepancy.

• One click End of Day / Night Audit process ( Post Room and Tax, packages, other charges, Print and save post & pre audit reports and roll system date)

• Interfaces are blocked during End of day or night audit process and released once date roll is completed.

• Auto email of End of day reports to pre defined list of email accounts.

• Which all reports can be reprinted for past dates after end of day?

• Which all reports cannot be reprinted  for past dates after end of day ?

• Interface with back office systems.

• In Build Accounts Receivables Module.

• Demonstrate how the late-checkout process in handled. This should include the approval process and the billing options.

• Tracking complimentary postings for guest/staff/member, tracking discounted revenue.