Currency Exchange receipt format and procedure in hotels

Foreign currency exchange and traveler’s cheque exchange is a facility offered to their guests by the hotel. Usually, hotels have a tie-up with authorized currency exchange dealers like Thomas Cook, etc., and do the exchange on their behalf after procuring a license for the same. Front desk staff should follow the SOP for Foreign currency exchange while handling currency exchange requests by the guest.

These dealers send currency exchange rates to the hotel daily, which are updated on their software and also displayed on the cashier desk.

Some hotels provide this facility only for in-house guests, this can also depend upon the government regulation on that particular region where the hotel is located.

The hotel may also charge a commission percentage on top of the normal exchange rate as a fee for the service provided to the guest.

Download Sample Currency Exchange Formats