SOP – Housekeeping – Dusting Guest Rooms
SOP Number: HK - 20 ( SOP serial number and department code )
Department: Housekeeping – Guest Room
Date Issued: DATE THE DOCUMENT WAS CREATED.
Time to Train: 45 Minutes
Dusting doors and windows:
From your caddy basket take a duster.
Fold duster into four folds.
Sprinkle with dusting solution and dust inside and outside of each door, frame and wooden window frames.
For areas which cannot be reached use a feather duster and remove the dust and cobwebs.
Dusting mirrors and fixtures:
If mirrors are having wooden panels then dust them.
Wipe the mirrors with a damp cloth / sponge.
Wipe them again with a clean dry cloth from top to bottom
Dust the picture frames with the dusting cloth and Wipe them again with a cloth sprayed with surface cleaner to give a polished finish.
Dusting dressing table and night stands:
Wipe the side, front, edges and top using dusting cloth.
Open the drawer and wipe inside in case of departure room.
Polish all surfaces using a cloth sprayed with surface cleaner solution.
Wipe and disinfect the telephone:
Pick up the receiver and listen for the dial tone.
Report any issues found on the telephone to the engineering department.
Spray disinfectant on the wiping cloth and wipe the mouthpiece and earphone.
Repeat the same steps on other room and bathroom telephones.
Remove any items on the table.
Wipe the table surface with a wiping cloth sprayed with surface cleaner.
Start cleaning from the top and work towards the base and legs of the table.
Dust and wipe all chairs.
Dust all lamp shades and other fittings.
Dusting LCD TV, I-Pod dock and Alarm clock:
Turn off the TV, as it is easier to spot the dirt on the black surface.
For cleaning the LCD screen use, use a soft, clean, lint free, dry cloth or a microfiber.
Never use Never use cleaning fluids, wax, or chemicals to clean the LCD screen.
Wipe the frames of the TV with the same cloth.
Use a microfiber cloth to clean other electronic gadgets in the room.
General dusting Tips:
Wipe gently removing dusts and fingerprints.
High dusting that cannot be reached with cloth is with a feather brush.
Dusting is done with A/c on and main door open for aeration of room.
All areas are dusted with duster or feather brush whatever appropriate.
Training Summary questions:
Q1. How to fold the duster cloth?
Q2. How to wipe the mirrors?
Q3. Steps for disinfecting and dusting telephones?
Q4. While dusting the room should the A/C to be turned ON or OFF?
Q5. How to wipe LCD TV screens?