Support our work by becoming our Patron! Learn More
Reference Check in Hotel Industry | Reference Check Hotel Staff

Sample Reference Check Questions For Recruiting Hotel Staff

  1. When did [Hotel Staff Name] work for your Hotel/Resort?

  2. Could you confirm starting and ending employment dates?

  3. When did he or she leave the Hotel/Resort?

  4. Why did [Hotel Staff Name] leave the Hotel/Resort?

  5. What was [Hotel Staff Name] starting and ending salary?

  6. What was [Hotel Staff Name] position?

  7. Can you describe the job responsibilities?

  8. Could I briefly review [Hotel Staff Name] resume?

  9. Do the job title and job description match the position that [Hotel Staff Name] held?

  10. Did [Hotel Staff Name] miss a lot of work?

  11. Was he or she frequently late?

  12. Were there any issues you are aware of that impacted [Hotel Staff Name] performance?

  13. Did [Hotel Staff Name] get along well with management and coworkers?

  14. Did [Hotel Staff Name] had good etiquettes and manners with the guests?

  15. Did [Hotel Staff Name] had good product knowledge and keep updating about new products and services offered.

  16. Was [Hotel Staff Name] promoted while with your Hotel/Resort?

  17. Did [Hotel Staff Name] supervise other employees? How effectively?

  18. If I spoke to those employees, how do you think they would describe [Hotel Staff Name] management style?

  19. How did [Hotel Staff Name] handle conflict? How about pressure? Stress?

  20. Did you evaluate [Hotel Staff Name] performance?

  21. Can you speak about the strong and weak points?

  22. What was noted as needing improvement during this performance review?

  23. What was [Hotel Staff Name] biggest accomplishment while working for your Hotel/Resort?

  24. Would you rehire [Hotel Staff Name] if the opportunity arose?

  25. If I describe the position we are hiring for to you, could you describe how good a fit you think [Hotel Staff Name] would be for the position?

  26. Is there anything I haven’t asked that you would like to share with me?

Augustine's Avatar


Authored and managed by Augustine, a hotelier with over 20 years of experience in the industry. He has a 3-year diploma with 'honors' from the American Hotel & Lodging Educational Institute and a Bachelor of Computer Application - BCA Degree.