Sample Reference Check Questions For Recruiting Hotel Staff

1. When did [Hotel Staff Name] work for your Hotel/Resort?

2. Could you confirm starting and ending employment dates?

3. When did he or she leave the Hotel/Resort?

4. Why did [Hotel Staff Name] leave the Hotel/Resort?

5. What was [Hotel Staff Name] starting and ending salary?

6. What was [Hotel Staff Name] position?

7. Can you describe the job responsibilities?

8. Could I briefly review [Hotel Staff Name] resume?

9. Do the job title and job description match the position that [Hotel Staff Name] held?

10. Did [Hotel Staff Name] miss a lot of work?

11. Was he or she frequently late?

12. Were there any issues you are aware of that impacted [Hotel Staff Name] performance?

13. Did [Hotel Staff Name] get along well with management and coworkers?

14. Did [Hotel Staff Name] had good etiquettes and manners with the guests?

15. Did [Hotel Staff Name] had good product knowledge and keep updating about new products and services offered.

16. Was [Hotel Staff Name] promoted while with your Hotel/Resort?

17. Did [Hotel Staff Name] supervise other employees? How effectively?

18. If I spoke to those employees, how do you think they would describe [Hotel Staff Name] management style?

19. How did [Hotel Staff Name] handle conflict? How about pressure? Stress?

20. Did you evaluate [Hotel Staff Name] performance?

21. Can you speak about the strong and weak points?

22. What was noted as needing improvement during this performance review?

23. What was [Hotel Staff Name] biggest accomplishment while working for your Hotel/Resort?

24. Would you rehire [Hotel Staff Name] if the opportunity arose?

25. If I describe the position we are hiring for to you, could you describe how good a fit you think [Hotel Staff Name] would be for the position?

26. Is there anything I haven’t asked that you would like to share with me?