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    • Sample Hotel SOP's
      • Front Office SOP
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      • Front Office
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    • Kitchen / F&B Production
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Sales and Marketing

Filters
List of articles in category Sales and Marketing
Title Hits
Tips For Monitoring Hotel Marketing Plan and Activities Hits: 17958
Hotel Fact Sheet Sample / Sample Hotel Information Sheet / Fact Book Hits: 30682
5 Types of Profiles / Guest Profile Types in Hotels | Resorts Hits: 43108
Corporate Rate Application Letter For Hotels Hits: 35068
Hotel Marketing Plan and Marketing Cycle Hits: 33140
Checklist for selecting Online Booking System for Hotels Hits: 23366
Marketing Mix - Hotels | Resorts | Restaurants Hits: 123176
Tips for recruiting successful hotel sales staffs Hits: 24638
Hotel Sales and Marketing Organization Chart Hits: 70802
Tips for Optimizing hotel websites for maximum bookings and revenue Hits: 23499
Company Volume Guaranteed Rate Letter / CVGR letter Hits: 69117

Latest Front Office Training

  • 3 Types Of Front Office Ledger In Hotels
  • Reservation Scenario - Receive a call not directly related with reservation.
  • Reservation Scenario - Handling Enquiry For Critical Dates
  • Front Office Magic Words, Phrases, Greetings and Courtesy Language Examples
  • Guidelines for Handling Credit Cards

Latest Back Office and Other Training

  • Management - Steps to Take When a Guest Complains of Foodborne Illness
  • Management - Achieving Energy Savings with Lighting Control
  • Security - Establishing an Effective Guestroom Lock Policy
  • Management - General Manager’s Responsibilities in a Crisis
  • Management - Hotel Guidelines for Dealing with the Media during a Crisis

Latest Food & Beverage Training

  • The Sequence Of Service In Restaurant (Stages of Food Service)
  • The Main Factors Of Restaurant Revenue Management
  • History Of The Food Service Industry [Timeline]
  • Main Functions and Features Of Point Of Sale (POS) System In Hotels
  • Advantages Of Using Point Of Sales (POS) System In Hotels

Latest SOP'S

  • SOP Finance and Accounting - Consolidated Deposits
  • SOP - Front Office - Credit Card Acceptance In Hotel
  • SOP - Front Office - Processing Credit Card Late Charge
  • SOP - Banquets - How to set up a Cocktail Table?
  • SOP - Housekeeping - How to Vacuum A Guest Room

Latest Housekeeping Training

  • 7 Types Of Pillows Used In Hotels
  • How to Clean the Windows in Hotel Guest Rooms?
  • How To Determine When To Change Linens in Your Hotel | Resort?
  • Suggested Training Schedule For New Housekeeping Employees - Hotels | Resorts
  • Daily Task List Of A Room Attendant

Latest Articles

  • SOP Finance and Accounting - Consolidated Deposits
  • Job Description For Parking Facilities Attendant
  • Job Description For Hotel Groundskeeper
  • Job Description For Customer Service Representative
  • Job Description For Supply Clerk

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