SOP –  Corridor Cleaning and Minibar / Mini fridge Cleaning

SOP Number: HK - 25 ( SOP serial number and department code )

Department: Housekeeping – Guest Room

Date Issued: DATE THE DOCUMENT WAS CREATED.

Time to Train: 30 Minutes

Floor Corridor cleaning:

• Floor corridor must be cleaned at least once a day based on guest traffic and occupancy.

• Sweep the corridor from corner to corner with feather brush.

• Dust the fittings and skirting with a duster.

• Mop the floor with long handle mop.

• Clean the corridor in parts.

• Corridors with carpet have to be vacuumed.

• Corners and edges of the carpet are cleaned with the nozzle of the vacuum cleaner.

• Carpet shampooing should be scheduled only during off season or low occupancy.

• Dust the light fittings, artwork frame and glass with feather brush and duster.

• Any burned-out light bulbs should be replaced.

• Air supply vents and sprinklers should be also dusted and checked for proper functioning.

• If any fingerprints or smudges found on the corridor wall then the same to cleaned immediately.

• Fortnightly clean all shaft niches, sculpture and silk fabric.

• As a final step the room attendant should also clean the front and back of the emergency exit door.

• All corridors have to be spotlessly clean at all times.

Mini Fridge / Mini Bar Cleaning and defrosting:

• The Mini bar should be always clean and smells free at all the time.

• Remove all the bottles and Min bar amenities.

• Switches on the defrost switch.

• Place discard or towel inside the fridge, so that the water does not drip.

• Wipe the fridge dry and clear off water stains.

• Switch on the fridge.      

• Replenish all the supplies / amenities.

Training Summary questions:

Q1. What is the best time to clean guest corridor?

Q2. How to clean the corners and edges of the carpet?

Q3. What action to be taken in case you find any burn et-out bulbs on fixtures?

Q4. What is the final step while cleaning the corridor?

Q5. Steps for cleaning Mini Bar / Mini Fridge.